Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lionel Watkins

Country Club Hills

Summary

Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Picker

Amazon
03.2022 - Current
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
  • Fulfilled orders quickly to accomplish challenging daily objectives

Sales Associate

Buchanan's Barber Shop
10.2020 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Postal Carrier

United States Postal Service, USPS
01.2022 - 03.2022
  • Planned and cased mail in sequence of delivery for designated routes
  • Collected mail from letter boxes on specific routes both on foot and by vehicle
  • Directly interacted with customers along assigned areas promoting postal customer service
  • Delivered various types of mail on routes according to strict timelines

Administrative Assistant

TouchPoint
03.2021 - 12.2021
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information

Call Center Representative

Allied Universal Security
02.2021 - 11.2021
  • Documented and detailed calls and complaints using call centers CRM database, answered over 50 calls per shift to meet fast-paced call center demand
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions via Live Chat

Education

High School Diploma -

Thornton Township High
Harvey, IL
05.2021

Skills

  • Forklift Certified
  • CPR Certified
  • PERC Card
  • Customer Service
  • Stocking and Replenishing
  • Hand Scanners
  • Shipping and Packaging
  • Data Entry
  • Product labeling
  • Heavy lifting
  • Order picking and processing
  • Material handling

Certification

  • Forklift Operator Certification - National Forklift Foundation.
  • First Aid, CPR, AED Certification - American Red Cross.

Timeline

Warehouse Picker

Amazon
03.2022 - Current

Postal Carrier

United States Postal Service, USPS
01.2022 - 03.2022

Administrative Assistant

TouchPoint
03.2021 - 12.2021

Call Center Representative

Allied Universal Security
02.2021 - 11.2021

Sales Associate

Buchanan's Barber Shop
10.2020 - 09.2024

High School Diploma -

Thornton Township High

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Lionel Watkins