Linzie Viccajee
Schaumburg
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Thorough team contributor with strong organizational capabilities. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Schaumburg Park District
07.2021 - 05.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Customer Service Representative
HR Block
01.2023 - 04.2023
- Responded to customer requests for services and company information.
- Created and maintained detailed database to develop promotional sales.
- Promptly responded to inquiries and requests from prospective customers.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Associate of Science - Business Analytics
William Rainey Harper College
Palatine, IL12-2025
High School Diploma -
Hoffman Estates High School
Hoffman Estates05-2021
Associate of Science - Marketing Management
DeVry University
Online07-2024
Skills
- Memo preparation
- Research
- Reception oversight
- Meeting planning
- Scheduling
- Filing
- Spreadsheets
- Phone call answering
- Highly organized
- Cash deposit preparation
- Reading comprehension
Timeline
Customer Service Representative
HR Block
01.2023 - 04.2023
Administrative Assistant
Schaumburg Park District
07.2021 - 05.2025
Associate of Science - Business Analytics
William Rainey Harper College
High School Diploma -
Hoffman Estates High School
Associate of Science - Marketing Management
DeVry University