Lindsey Schmidt
Troy
Summary
Adept Medical Laboratory Scientist and Phlebotomist with a proven track record at Memorial Hospital Belleville, excelling in specimen handling and enhancing patient satisfaction. Demonstrated adaptability and professionalism, achieving high accuracy and efficiency in laboratory operations. Skilled in critical thinking and teamwork, consistently surpassing performance targets.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Laboratory Scientist
Memorial Hospital Belleville
08.2011 - Current
- Performed pre-analytical, analytical and post-analytical processing procedures.
- Documented test results using computerized and manual transcription methods.
- Consistently met or exceeded performance targets related to accuracy, efficiency, productivity, and customer satisfaction metrics within the lab setting.
- Mentored new staff members, providing training on laboratory techniques and best practices for efficient workflow management.
- Measured and assessed antibodies in blood to indicate conditions.
- Determined cause of unexpected test results and other issues by identifying and resolving technical and equipment problems.
Phlebotomist
Memorial Hospital Belleville
04.2006 - 08.2011
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Performed laboratory tests to assist physicians in diagnosis.
- Provided guidance and support to laboratory personnel.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Monitored supply levels and placed orders for laboratory supplies.
- Reviewed and processed requisitions for laboratory tests.
- Assisted in training and onboarding new phlebotomists.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
Education
Bachelor of Science - Management
Southern New Hampshire University
Hooksett, NH05-2022
Skills
- Specimen handling
- Quality control
- Urinalysis
- Specimen processing
- Patient confidentiality
- Reagent preparation
- Laboratory safety protocols
- Sample testing
- Specimen collection
- Microbiology techniques
- Equipment maintenance
- Equipment operation
- Hematology
- Safety regulations
- Clinical research
- Adaptability
- Time management abilities
- Professionalism
- Goal setting
- Medical terminology
- Reliability
- Problem-solving abilities
- Teamwork
- Problem-solving
- Active listening
- Sample preparation
- Decision-making
- Multitasking Abilities
- Organizational skills
- Critical thinking
- Excellent communication
- Time management
- Analytical thinking
- Teamwork and collaboration
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Medical Laboratory Technician (MLT) - American Medical Technologists (AMT).
Timeline
Medical Laboratory Scientist
Memorial Hospital Belleville
08.2011 - Current
Phlebotomist
Memorial Hospital Belleville
04.2006 - 08.2011
Bachelor of Science - Management
Southern New Hampshire University
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