Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsay "Danny" Griffith

Chicago

Summary

Results-driven professional with a strong background in operations management, IT support, and strategic leadership across diverse industries.

Extensive experience in optimizing supply chains, managing multi-million-dollar budgets, and leading cross-functional teams to deliver

innovative solutions. Proven track record in system and network security, data management, and vendor relations. Skilled in building and

nurturing partnerships, driving operational excellence, and implementing cutting-edge technologies to enhance efficiency. Adaptable and

solution-focused, with a strong ability to lead teams and achieve organizational objectives in dynamic environments.

Overview

14
14
years of professional experience

Work History

Business Operations Lead

Lyft
Chicago
04.2021 - Current

Strategic Expansion & Innovation: Orchestrated the rapid expansion of Divvy Stations across Chicago, managing a portfolio of over

800 heavyweight stations. Led the groundbreaking introduction of North America’s first-ever charging stations for bikes and scooters,

setting a new industry standard in micro-mobility services.

Partnership Development & Network Growth: Utilized advanced data analytics to forge a strategic partnership with the Chicago

Department of Transportation (CDOT), enabling the successful expansion of the network by 100 square miles and achieving citywide

service coverage.

Logistics & Fleet Management: Directed the comprehensive management of shipping and receiving operations for a fleet of 7,000 bikes,

2,500 scooters, and over 500 station hardware units, overseeing the entire lifecycle from procurement through to successful deployment.

Community Engagement & Revenue Growth: Developed strong partnerships with community stakeholders, driving innovative

programs that extended micro-mobility access to underserved neighborhoods, resulting in increased transportation equity and a significant

rise in revenue generation.

Procurement & Budget Management: Secured $1.5 million in critical assets to support the launch and ongoing sustainability of Bike,

Scooter, and Station initiatives. Managed procurement processes with proficiency in Oracle (3PL software), ensuring effective purchase

order management and cost control.

Chief of Staff

Share Food Program
Philadelphia
01.2020 - 01.2021

Fundraising & Stakeholder Relations: Cultivated and strengthened relationships with a diverse network of over 80 donors and key

stakeholders, successfully securing more than $200,000 in funding. These contributions were pivotal in establishing budgets for essential

software, operational equipment, and staff recruitment, directly supporting the program’s success.

Project Management & Cross-Departmental Leadership: Led the execution of seven high-impact projects across five distinct

departments, ensuring the effective planning, timeline management, and delivery of project objectives. Coordinated resources, monitored

progress, and communicated project milestones to stakeholders, ensuring alignment with organizational goals.

Contract & Vendor Management: Managed a diverse portfolio of 30+ contracts with 20 external vendors and partners, ensuring the

consistent delivery of commodities to the city of Philadelphia and internal operations. Spearheaded contract negotiations, procurement

strategies, and sustained vendor relationships, optimizing service delivery and cost-effectiveness.

Operational Efficiency & Budget Oversight: Streamlined operational processes, leading to enhanced efficiency in resource allocation

and program delivery. Managed departmental budgets and financial planning, ensuring optimal use of funds and alignment with

organizational priorities.

Team Development & Staff Support: Directed recruitment and onboarding processes for new staff, fostering a collaborative and high-

performance work environment. Provided mentorship and guidance to cross-functional teams, ensuring alignment with the organization's

mission and goals.

Operations Manager

Share Food Manager
Philadelphia
09.2019 - 01.2020

Supply Chain & Budget Management: Coordinated the procurement and distribution of food to over 400,000 individuals within the

region, meticulously managing a $2.5 million budget to ensure operational efficiency and cost-effective resource allocation.

Distribution Network Optimization: Innovated and streamlined the food distribution network, strategically optimizing food allocation

and distribution points, resulting in a 15% reduction in transportation costs while improving service delivery.

Warehouse Management & Staff Leadership: Oversaw the operations of a 130,000 sq. ft. food distribution warehouse, effectively

managing 18 warehouse staff members and ensuring the smooth operation of all facility-related activities, including inventory control,

safety, and logistics.

Technology Integration & Inventory Accuracy: Led the successful implementation of advanced 3PL (Third-Party Logistics) software,

significantly enhancing inventory management accuracy. This resulted in a 65% reduction in product expiration rates and a 30% increase

in product availability, optimizing customer satisfaction.

Cross-Functional Collaboration & Process Improvement: Collaborated closely with internal teams and external partners to identify

and implement process improvements across the supply chain, driving operational efficiencies and enhancing overall service delivery to

community partners.

Compliance & Safety Oversight: Ensured adherence to food safety standards, regulatory requirements, and warehouse safety protocols,

maintaining a safe working environment and compliance with local, state, and federal guidelines.

Information Technology Specialist

United States Army
Fort Bliss
11.2011 - 04.2017

Top Secret Clearance Maintained

Technical Support & User Management: Served as the primary point of contact for over 300 end-users, providing expert guidance and

support for the installation, operation, and maintenance of both hardware and software systems, ensuring seamless IT operations across

the organization.

Training & Team Leadership: Spearheaded the development and facilitation of weekly training sessions, effectively instructing and

empowering a team of 25+ individuals in troubleshooting and resolving various computer-related issues, boosting team efficiency and

consistently meeting organizational deadlines.

System & Network Security Oversight: Managed the integrity of critical IT functions, including data backup procedures, system and

network security protocols, user authorization processes, and firewall management, safeguarding sensitive information and ensuring

operational continuity.

Process Improvement & Compliance Reporting: Innovated and implemented a comprehensive end-user compliance report for over 200

Microsoft Office accounts, streamlining the reporting process and reducing organizational manpower by 50%, significantly enhancing

operational efficiency.

Hardware & Software Deployment: Led the successful deployment and integration of new hardware and software systems, ensuring

minimal disruption to daily operations and providing post-deployment support to resolve any issues, enhancing overall system performance

and user satisfaction.

Incident Management & Troubleshooting: Identified and resolved complex technical issues, minimizing system downtime and ensuring

the smooth functioning of critical IT infrastructure. Collaborated with cross-functional teams to develop effective solutions, improving

response times and user experience.

Education

Bachelor of Arts - Applied Food Studies

Culinary Institute of America
Hyde Park, NY
07-2019

Skills

  • Data analysis
  • Project management
  • Budget management
  • Vendor management
  • Logistics coordination
  • Stakeholder engagement
  • Operations Management
  • Supply Chain Optimization
  • Strategic Planning & Execution
  • Project Leadership &Execution
  • Data-Driven Decision Making
  • Vendor & Stakeholder Management
  • Team Development & Leadership
  • IT System Integration & Support
  • Process Improvement & Efficiency
  • Budget Management & Cost Optimization
  • Cross-Functional Collaboration
  • Risk Management & Compliance

Timeline

Business Operations Lead

Lyft
04.2021 - Current

Chief of Staff

Share Food Program
01.2020 - 01.2021

Operations Manager

Share Food Manager
09.2019 - 01.2020

Information Technology Specialist

United States Army
11.2011 - 04.2017

Bachelor of Arts - Applied Food Studies

Culinary Institute of America
Lindsay "Danny" Griffith