Lindsay Neal
Peoria
Summary
Proven expert in deep cleaning and multitasking, I significantly enhanced client satisfaction at PHD Services by implementing eco-friendly methods and leading training sessions. My strong work ethic and proficiency in carpet cleaning, combined with a knack for maintaining high-quality standards, resulted in a noticeable improvement in workplace allergen levels.
Overview
2025
2025
years of professional experience
Work History
Detail Cleaner
PHD Services
- Maintained a healthy environment for clients by regularly disinfecting frequently-touched objects like door handles, light switches, and countertops.
- Demonstrated adaptability through consistent performance across a diverse range of spaces, including schools, healthcare facilities, hotels, and retail establishments.
- Supported business operations by performing thorough deep-cleaning tasks in offices after hours with minimal disruption to employees.
- Contributed to a safer work environment by carefully removing hazardous materials such as mold, mildew, and asbestos according to industry standards.
- Assisted in training new hires on best practices regarding detail cleaning techniques, tools, and safety regulations.
- Preserved the integrity of delicate surfaces by utilizing non-abrasive cleaning solutions and techniques when necessary.
- Reduced allergens in the workplace by thoroughly vacuuming and steam cleaning carpets and upholstery.
- Collaborated with team members to complete large-scale projects on time without sacrificing quality or attention to detail.
- Minimized environmental impact by utilizing eco-friendly cleaning solutions and methods whenever possible, reducing waste and conserving resources.
- Maximized client satisfaction with responsiveness to feedback and flexible adjustments made based on specific needs or preferences regarding cleaning methods or products used.
- Prevented cross-contamination between spaces by adhering strictly to sanitation protocols, effectively mitigating the spread of germs and bacteria during cleaning sessions.
- Improved customer satisfaction by providing timely and efficient deep-cleaning services for commercial clients.
Front End Associate
Walmart
11.2023 - 06.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Handling about 1500$ in sales per shift
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer experience by providing assistance with merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Store Associate
Dollar Tree Distribution Center
03.2021 - 07.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
GED - GED
ICC
Peoria, ILSkills
- Strong work ethic
- Proper tool usage
- Efficient multitasking
- Basic maintenance tasks
- Deep cleaning expertise
- Wall and ceiling cleaning
- Tile and grout cleaning
- Quality control standards
- Carpet cleaning proficiency
- Window washing mastery
- Mold and mildew treatment
Timeline
Front End Associate
Walmart
11.2023 - 06.2024
Store Associate
Dollar Tree Distribution Center
03.2021 - 07.2022
Detail Cleaner
PHD Services
GED - GED
ICC
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