Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic, and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
20
20
years of professional experience
Work History
Underwriting Technician – Cyber Financial Lines
Allianz Global Insurance
01.2019 - Current
Effectively work with Cyber teams to ensure proper issuance of Cyber policies while completing and Overseeing GBO Operations team for quality and procedural guidelines
Handle complex Cyber accounts which includes all aspects of policy issuance, renewing, new account, BOR letters and endorsements, Quote/Binder, Invoicing, Cancellations, Extension and AP endorsement request as requested
Updating and maintaining Account Maintenance and File Management by properly updating & audit the tracking system or all new, renewing and declined accounts
Process 120 day Non-Renewal and Conditional Renewal Notices for appropriate accounts with for current broker timely mailing
Prepare raters and RADAR for all bond accounts for pricing
Review and approve policy drafts from SSU against the binder for quality control prior to releasing policy to broker for final policy issuance
Coordinate with SSU for policy booking, invoicing, extension endorsement requests, handoff sheet, AP changes and more
Effectively and efficiently communication to ensure accurate information is gathered for clearance of new and renewal business, as well as electronic file preparation on behalf of the Underwriter issuance
Attend all team, company meetings and trainings as required
Complete handoff sheets, Request invoices and loss runs for approval upon request
Assist Product development with compliance review of forms and applicable coverages between endorsements and manuscript policy forms for requested policy
HR Generalist/Senior Accounts Payable Coordinator
Arch Insurance Group
Chicago
03.2005 - 01.2019
Process all new and renewal business submissions for environmental department
While Accurately and efficiently maintained a file system for all accounts
Processed renewal notices and declination notices, Submissions and Bound accounts
Managed accounting, administrative and clerical tasks related to efficient maintenance and processing of financial transactions
Verify invoices for service and goods, Contact outside vendors for check request for w-9 forms/ missing information for check request and payments
Confirm that transactions comply with financial policies and procedures
Prepare invoices for approval, process and mail checks
Ensure files are in compliance with audit requirements
Reconcile invoices and statement to ensure that they are processed in a timely manner from vendors/employees
Correspond with vendors to resolve invoice discrepancies and inquiries about accounts payable and/or accounts receivable
Prepare analysis of accounts for accounts payable and receivables
Prepare and collect utilities invoices
Process check request and mail payments to appropriate clients and vendors as requested
While insuring all invoices are coded correctly for payment
Responsible for procession expense reports using Concur technology
Responsible for responding to all facilities request from in house to contacting building management and vendors as necessary to fulfil facility request
Assist in coordinating office moves of several departments to insure a smooth transaction
Scheduled appropriate vendors and manage resource during move
Process new hire submission and hire employee termination in in HR system as requested
Assist in all company outings and events in our Chicago office and Order promotional supplies for the entire Chicago office
Advised management and staff on labor laws and HR policies, reducing legal risks and ensuring regulatory compliance.
Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
Managed payroll processing functions including timekeeping records, deductions and tax withholding calculations.
Organized company events such as team building exercises or holiday parties to foster a positive work environment.
Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
Assisted with budget preparation for HR-related expenses, including training, benefits, and employee programs.
Performed data entry of employee information in HRIS system for accurate record keeping.
Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
Engaged in operations analysis, needs assessment and process mapping to optimize departmental structures and leadership.
Transmitted enrollment, termination and alteration information to vendors within established timeframes to keep changes up-to-date.
Safeguarded human resource information, maintaining employee confidence and protecting operations.
Assisted customer service with inbound and outbound calls regarding human resources inquiries.
Coordinated employee recognition programs to boost morale and reward outstanding performance.
Handled high-volume invoice processing with minimal supervision.
Ensured compliance with established internal controls over all aspects of Accounts Payable operations.
Reconciled or entered report discrepancies found in financial records.
Prepared and updated vendor files, tax documents and insurance information.
Prepared journal entries for month-end close process related to Accounts Payable activities.
Compiled current budget data from estimated revenues, expenses and prior budgets.
Calculated and produced checks for utilities, taxes and other operational payments.
Updated documentation on existing processes and created documentation for new processes as needed.
Reduced financial discrepancies by verifying accounting statements.
Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
Coded invoices to maintain organized and accurate records.
Processed 1099 forms at year end ensuring accuracy of data reported.
Received and recorded cash, checks and transfers.
Assisted external auditors during financial audits by providing requested documents and information promptly.
Handled accounts payable and receivable, including invoicing and payment processing.
Education
Bachelor of Science - Business Administration
National Louis University
Chicago
03.2025
Skills
Financial analysis
Project management
Regulatory compliance
Data management
Effective communication
Problem solving
Policy administration
Team collaboration
Quoting and pricing policies
Research
Technical underwriting
Customer service
Timeline
Underwriting Technician – Cyber Financial Lines
Allianz Global Insurance
01.2019 - Current
HR Generalist/Senior Accounts Payable Coordinator
Arch Insurance Group
03.2005 - 01.2019
Bachelor of Science - Business Administration
National Louis University
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