Lilybelle Anguiano
Streamwood
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Remote Psychiatric Receptionist with experience supporting behavioral health providers in a fast-paced telehealth setting. Experienced in patient communication, scheduling coordination, insurance verification, and pharmacy-related administrative support. Recognized for strong multitasking abilities, professionalism, and maintaining organized workflow in high-volume environments.
Overview
4
4
years of professional experience
Work History
Remote Psychiatric Receptionist
Coropa Medical Group & Midwest Mind Care
333 E-IL RTE 83 #203, Mundelein, IL 60060
08.2024 - Current
- Managed patient scheduling, telehealth coordination, and incoming calls for psychiatric providers across separate practice locations.
- Assisted patients with insurance verification, copay and deductible questions, and self-pay scheduling.
- Communicated with pharmacies and providers regarding prior authorizations, prescription clarifications, refill requests, and medication availability.
- Maintained accurate patient demographic, insurance, and scheduling information while handling sensitive information in compliance with HIPAA guidelines.
Cashier
Dollar Tree
Streamwood, IL
06.2022 - Current
- Proficiently managed cash register operations with a focus on accuracy and efficiency in handling various payment types, such as cash, check, credit card, gift card, or automatic debit.
- Processed customer transactions including issuing receipts, refunds, and credits.
- Took on additional responsibilities as directed by management, including tasks like restocking and unloading.
Education
High School Diploma -
Streamwood Highschool
Streamwood05-2024
Pursuing Studies in Radiography
Elgin Community College
Elgin, IL2029
Skills
- Cash Register Operation
- Money, returns and payment handling
- Substantial Customer Service
- Conflict Resolution & Problem Solving
- Ability to Work Effectively Under Pressure
- Conflict Resolution & Problem Solving
- Patient Scheduling & Telehealth Coordination
- Time Management & Organizational Skills
Languages
Spanish: Full Professional
Timeline
Remote Psychiatric Receptionist
Coropa Medical Group & Midwest Mind Care
08.2024 - Current
Cashier
Dollar Tree
06.2022 - Current
High School Diploma -
Streamwood Highschool
Pursuing Studies in Radiography
Elgin Community College