Lily Derry
Lewistown,IL
Summary
Motivated and customer-focused banking professional currently pursuing a Bachelor’s degree in Agricultural Business Management at Illinois College. Experienced in customer service, cash handling, communication, and relationship building through roles in banking, healthcare, retail, and hospitality. Strong interest in agricultural and commercial lending, credit analysis, and helping individuals and businesses achieve their financial goals. Eager to continue growing within the banking and agricultural finance industry.
Overview
3
3
years of professional experience
Work History
Bank Teller
Prairie State Bank and Trust
Lewistown, IL
10.2025 - Current
- Provide exceptional customer service while assisting clients with account inquiries and banking needs.
- Build positive relationships with customers through professional communication and problem-solving.
- Processed 100+ financial transactions per day, including deposits, withdrawals, loan payments, cashier's checks, and money orders with 99.9% accuracy.
- Maintained strict confidentiality and ensured 100% compliance with banking regulations, security policies, and internal procedures.
- Balance cash drawers and ensure accuracy in daily transactions.
Nursing Operations Support Representative
OSF Hospital
12.2024 - 10.2025
- Coordinated 20–40 patient admissions, discharges, and transfers per shift, helping improve patient flow and continuity of care.
- Directed inventory control and maintained unit organization to support seamless operations.
- Supported 15–30 patients per shift by assisting nursing staff with daily patient care operations and administrative responsibilities.
- Managed phone communications and provided orientation to visitors. Oversaw the maintenance of patient records to ensure accuracy.
Sales Associate
Now and Again Boutique
08.2023 - 08.2024
- Facilitated positive shopping experiences through dedicated customer service and support.
- Oversaw cash register activities, facilitating seamless and accurate customer transactions.
- Assisted with creating and publishing 3–5 social media posts per week, helping promote new products, sales, and customer engagement.
- Organized and restocked 200+ merchandise items weekly, tagged new inventory, and maintained an attractive, organized sales floor to enhance the customer shopping experience.
Front & Back Certified Support Assistant
Ruskusky Foot & Ankle Clinic
05.2023 - 08.2024
- Maintained comprehensive and precise documentation of patient data to support quality care.
- Assisted 20–30 patients per shift during appointments, collected vital signs, and helped ensure a comfortable and efficient patient experience.
- Scheduled 25–50 appointments per day and handled 40–60 phone calls daily, coordinating patient communication and addressing questions promptly.
- Developed and processed X-rays while maintaining patient confidentiality.
Education
Bachelor of Science - Agricultural Business Management
Illinois College
Jacksonville, IL03.2027
Associate Degree - General Studies
Spoon River College
Canton, IL05.2025
Graduate -
Lewistown High School
Lewistown, IL05.2023
Skills
- Customer engagement
- Financial operations oversight
- Cash Handling
- Risk analysis for credit decisions
- Agricultural Industry Knowledge
- Relationship Management
- Effective communication
- Time Management
- Effective problem resolution
- Microsoft Office Suite
- Effective team engagement
- Quickly adjusting to change
Timeline
Bank Teller
Prairie State Bank and Trust
10.2025 - Current
Nursing Operations Support Representative
OSF Hospital
12.2024 - 10.2025
Sales Associate
Now and Again Boutique
08.2023 - 08.2024
Front & Back Certified Support Assistant
Ruskusky Foot & Ankle Clinic
05.2023 - 08.2024
Bachelor of Science - Agricultural Business Management
Illinois College
Associate Degree - General Studies
Spoon River College
Graduate -
Lewistown High School
LEADERSHIP & HONORS
Dean’s List, President’s List, Phi Theta Kappa Honor Society, Heart of Gold Award