Lilly Donahoe
Antioch
Summary
Dedicated Ice Cream Specialist with strong skills in food safety regulations and exceptional customer service. Known for creativity and maintaining high standards in fast-paced environments.
Detail-oriented professional with experience in food service and cashier roles. Skilled in customer engagement, team collaboration, and adherence to sanitation protocols. Eager to enhance customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Ice Cream Specialist
Papas Treat Shoppe
Antioch, IL
07.2023 - Current
- Prepared and served a variety of ice cream flavors to ensure customer satisfaction.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Assisted in inventory management, tracking stock levels for timely replenishment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on proper equipment usage and safety protocols in the shop environment.
- Operated cash register, taking payments and issuing customer receipts.
- Established loyal customer base by consistently delivering friendly and attentive service during busy periods.
Cashier
Rosaiti’s
Antioch, IL
07.2021 - 08.2023
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with inquiries, providing timely support and product information.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Antioch Community High School
Antioch, IL05.2022
Skills
- Food safety regulations
- Sanitation protocols
- Nutritional analysis
- Creativity and innovation
- POS systems
- Order processing
- Friendly demeanor
Timeline
Ice Cream Specialist
Papas Treat Shoppe
07.2023 - Current
Cashier
Rosaiti’s
07.2021 - 08.2023
High School Diploma -
Antioch Community High School