Summary
Overview
Work History
Education
Skills
Timeline
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Lillie Stadfeld

Chicago

Summary

Motivated young professional experienced in providing high-quality customer service to guests in restaurant settings. Adaptable employee with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.

Overview

5
5
years of professional experience

Work History

Server

Empanada Mama
09.2023 - 11.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Answered customers' questions, recommended items, and recorded order information.

Server

Bloom Plant Based Kitchen
07.2021 - 06.2023
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Server

Sunrise Cafe
03.2021 - 07.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Restaurant Hostess

Casa Tequila
06.2018 - 07.2020
  • Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
  • Stayed in open communication with the kitchen team to assess cooking times, avoid worker overload, and minimize customer dissatisfaction.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Undergraduate - Marketing & Art

University of Illinois At Chicago
Chicago, IL
05.2025

Hamilton High School
06.2021

Skills

  • 6 Years of Restaurant Experience
  • Customer Service
  • Organizational
  • Conflict Resolution
  • Professional & Personable
  • Spanish; Beginner/Conversational

Timeline

Server

Empanada Mama
09.2023 - 11.2023

Server

Bloom Plant Based Kitchen
07.2021 - 06.2023

Server

Sunrise Cafe
03.2021 - 07.2021

Restaurant Hostess

Casa Tequila
06.2018 - 07.2020

Undergraduate - Marketing & Art

University of Illinois At Chicago

Hamilton High School

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Lillie Stadfeld