Lillian Gholar
Chicago
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work History
Tech 2
Scientific Games
McCook
2018.06 - Current
- Operated and maintained gaming machines for optimal performance.
- Diagnosed technical issues and implemented effective solutions.
- Packed orders
- Assisted in training new technicians on operational procedures.
Remittance processor clerk
JP Morgan
Chicago
2017.10 - 2018.04
Security Guard
Art Institute
Chicago
2017.05 - 2017.09
- Protect Artwork
Operator/Dispatcher
Star Security
Chicago
2016.11 - 2017.03
- Disciplinary action report
- Filled in late arrival and call off
- Monitored employee on computer system.
- Writes up incident reports
- Keep manger updated on employees
Transportation
American Heritage
Crestwood
2016.04 - 2016.11
- Transport patients and medical equipments
Supervisor
Kmart
Chicago
2015.10 - 2016.07
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Trained new employees on company policies and procedures.
- Acted as a liaison between upper management and staff, facilitating open communication.
Cashier/Service Desk Clerk
Ultra Foods
Crestwood
2012.04 - 2016.03
- Calculate payout and refund transactions
- Answer multiple telephone system
Restock/Sale Support
JCpenney
Chicago
2010.09 - 2012.10
- Restock merchandises
- Cashier
Cashier
Fairplay
Chicago
2007.10 - 2009.04
- Cashiering and cash handling
Education
License Firearms - Concealed Carry Training
Creative
2025.02 - 2026.02
CPR training -
Chicago, ILunarmed security training -
MC Training
Chicago, IL 2015.08 - 08/2015
Harold Washington College
Chicago, ILHigh School Diploma -
Gage Park High School
Chicago, ILSkills
- Gaming systems operation
- Customer relationship management
- Team supervision
- Incident reporting
- Operational oversight
- Problem solving
- Effective communication
- Attention to detail
- Employee training
- File and record maintenance
- Documentation and reporting
- Customer service
- Heavy lifting
- Production Assistance
- Verbal and written communication
Timeline
License Firearms - Concealed Carry Training
Creative
2025.02 - 2026.02
Tech 2
Scientific Games
2018.06 - Current
Remittance processor clerk
JP Morgan
2017.10 - 2018.04
Security Guard
Art Institute
2017.05 - 2017.09
Operator/Dispatcher
Star Security
2016.11 - 2017.03
Transportation
American Heritage
2016.04 - 2016.11
Supervisor
Kmart
2015.10 - 2016.07
unarmed security training -
MC Training
2015.08 - 08/2015
Cashier/Service Desk Clerk
Ultra Foods
2012.04 - 2016.03
Restock/Sale Support
JCpenney
2010.09 - 2012.10
Cashier
Fairplay
2007.10 - 2009.04
CPR training -
Harold Washington College
High School Diploma -
Gage Park High School