Liliya Kalyenich
Chicago
Summary
Dynamic Vendor Manager with a proven track record at United Airlines, driving $8.5M in savings through strategic negotiations and enhancing SLA compliance to 98%. Expert in vendor strategy and cross-functional leadership, fostering strong stakeholder engagement while optimizing budget oversight and governance frameworks.
Overview
14
14
years of professional experience
Work History
Vendor Manager, Digital Technology
UNITED AIRLINES
Chicago
09.2023 - Current
- Lead enterprise supplier strategy across a $120M+ Digital Technology vendor portfolio within a complex multi-vendor IT ecosystem.
- Negotiated and restructured Master Service Agreements and Statements of Work, driving $8.5M in annual cost savings while improving service performance metrics.
- Improved SLA compliance from 91% to 98% within 12 months through structured governance reviews and performance remediation plans.
- Developed executive dashboards tracking 50+ KPIs across financial, operational, and risk domains, increasing leadership visibility and reducing vendor-related incidents by 22% through data-driven insights.
- Managed and mentored team of 6 vendor analysts and program managers, providing performance coaching and executive escalation support to enhance team effectiveness.
- Partnered with Legal, Procurement, Finance, and Security to mitigate third-party risk and ensure regulatory and contractual compliance across enterprise systems, strengthening overall vendor management framework.
Program Manager, Corporate Security Hardware
PG&E
San Francisco
05.2023 - 09.2023
- Directed $25M infrastructure security program, coordinating 8 cross-functional teams and 5 strategic vendor partners.
- Delivered program 100% on schedule while maintaining budget variance under 3%.
- Implemented governance framework to streamline procurement process, reducing cycle time by 18%.
- Conducted financial forecasting and managed purchase orders in SAP, enhancing cost tracking accuracy by 20%.
Technical Program Manager, Sensors and Infotainment
CRUISE
San Francisco
10.2022 - 04.2023
- Delivered executive reports that enhanced cross-functional visibility and decreased supplier-related delays by 17%.
- Managed global supplier network for autonomous vehicle hardware and software integration with 4 international vendor partners.
- Supported sourcing initiatives exceeding $15M, aligning with engineering delivery timelines.
Supply Chain Program Manager, Missile Systems
RAYTHEON COMPANY
Tucson
06.2020 - 08.2022
- Led multi-vendor supply chain operations supporting $200M+ defense programs.
- Managed supplier portfolio exceeding $80M in annual spend across critical commodities.
- Reduced supply chain risk exposure by 19% through strategic management of supplier performance.
- Developed governance dashboards to enhance cost forecasting accuracy by 25%.
- Coordinated cross-functional teams of 15+ stakeholders across engineering, finance, and manufacturing to streamline collaboration.
Supply Chain Consultant
SAP
Newtown Square
12.2011 - 05.2016
- Led over 10 enterprise SAP MM and Ariba Procure-to-Pay implementations, enhancing operational effectiveness for healthcare, utility, and public sector clients.
- Managed project budgets of $2M-$12M, achieving 100% on-time delivery of implementations within budget constraints.
- Redesigned procurement workflows and implemented automation initiatives, boosting process efficiency by up to 30%.
Education
Master of Business Administration - Supply Chain and Marketing
Michigan State University, Broad College of Business
Bachelor of Science - Business Administration, Information Systems Management and Human Resources
Central Michigan University
Skills
- Vendor governance
- Multi-vendor IT operations
- Sourcing negotiation
- SLA management
- Contract management
- Vendor risk compliance
- Stakeholder engagement
- Cross-functional leadership
- Budget optimization
Timeline
Vendor Manager, Digital Technology
UNITED AIRLINES
09.2023 - Current
Program Manager, Corporate Security Hardware
PG&E
05.2023 - 09.2023
Technical Program Manager, Sensors and Infotainment
CRUISE
10.2022 - 04.2023
Supply Chain Program Manager, Missile Systems
RAYTHEON COMPANY
06.2020 - 08.2022
Supply Chain Consultant
SAP
12.2011 - 05.2016
Master of Business Administration - Supply Chain and Marketing
Michigan State University, Broad College of Business
Bachelor of Science - Business Administration, Information Systems Management and Human Resources
Central Michigan University