Liliana Ortega
Chicago
Summary
Dedicated and compassionate Certified Nursing Assistant with clinical hands on training, aspiring to begin a career in high-quality patient care. Certified in CPR and First Aid, with a strong commitment to patient comfort and safety. Experienced in resolving patients issues,exceptional interpersonal skills and maintaining confidentiality ready to leverage bilingual abilities for enhanced patient interactions
Overview
1
1
year of professional experience
3
3
Certifications
Work History
Bank Teller
Parkway Bank
Chicago
04.2025 - Current
- Assisted customers with account inquiries and services.
- Maintained compliance with bank policies and procedures.
- Resolved customer issues with professionalism and care.
- Maintained confidentiality of bank records, transactions and customer information.
- Processed customer transactions efficiently and accurately.
Volunteer
Buckingham Pavilion Nursing and Rehabilitation
Chicago
06.2025 - 2025
- Supported nursing staff by delivering supplies and maintaining a clean environment.
- Assisted residents with meals, social activities and Mobility.
- Shadowed CNAs and RNs to gain hands on knowledge of patient care protocols.
- Communicated effectively with residents to provide emotional support.
- Answered patient call lights promptly and responded to requests appropriately.
Education
Certificate - Certified Nursing Assistant (CNA) License
Chicago Community Learning Center
Chicago, IL07-2025
High School Diploma -
Kelvyn Park High Scool
Chicago, IL06-2022
Some College (No Degree) - Nursing
City Colleges of Chicago
Chicago, ILSkills
- Patient care
- Communication and team collaborator
- Patient safety and mobility support
- Infection control practices
- HIPAA compliance
- Medical ethics
- Monitoring vital signs
- Bilingual: English and Spanish
- Empathy
- Organized and detail oriented
Certification
Certified Nursing Assistant License (CNA) Illinois Department of Public Health- July 2025
Timeline
Volunteer
Buckingham Pavilion Nursing and Rehabilitation
06.2025 - 2025
Bank Teller
Parkway Bank
04.2025 - Current
Certificate - Certified Nursing Assistant (CNA) License
Chicago Community Learning Center
High School Diploma -
Kelvyn Park High Scool
Some College (No Degree) - Nursing
City Colleges of Chicago