Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lilian Avalos

Bloomingdale

Summary

Self-motivated that takes on various tasks in busy settings. Possesses versatile skills in project management, problem-solving, and collaboration. Recognized for adaptability and proactive approach in delivering effective solutions.


Professional healthcare worker equipped with comprehensive training in phlebotomy and CNA. Skilled in maintaining high standards of patient care. Capable of managing patient interactions with empathy and precision. Demonstrated exceptional communication ensuring comfort and well-being.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

Chick-fil-A
02.2022 - Current
  • Managed and motivated team to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and customers.
  • Controlled costs to keep business operating within budget and increase profits.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Collaborated with HR to translated training materials and operational documents to accommodate Spanish-speaking staff members.
  • Collaborated with HR with interviews and onboarding processes for Spanish-speaking candidates, ensuring clear communication and understanding.

Peer Mentor

Triton Community College
08.2021 - 12.2021
  • Collaborated with peer mentoring program members to devise new methods to generate interest and participation.
  • Planned out-of-class events and checked group attendance to existing events.
  • Implemented opportunities for joint collaborative projects to generate interest among peers.
  • Assessed students one-on-one to gauge interests and better meet changing demands.
  • Encouraged students to carefully consider career options and related academic decisions based on personal strengths and goals.
  • Counseled students directly on course choices, schedules and study habits.

Administrative Clerk

DCH construction & Hauling
11.2020 - 08.2021
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Oversaw invoicing and billing functions, achieving consistent and accurate payments.
  • Developed and continuously improved digital filing and document management protocols.
  • Processed incoming mail and packages and placed envelopes in bins for employees.

Education

Nursing

Triton College
River Grove, IL
06-2026

Skills

  • Communication skills
  • Critical thinking
  • Team collaboration
  • Adaptability
  • Bilingual/Spanish
  • Team leadership
  • Staff training and development

Certification

CNA

Phlebotomist

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Manager

Chick-fil-A
02.2022 - Current

Peer Mentor

Triton Community College
08.2021 - 12.2021

Administrative Clerk

DCH construction & Hauling
11.2020 - 08.2021

Nursing

Triton College

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Lilian Avalos