Liberty Szczeblewski

Recare Scheduling, reaching out to patients to offer next recommended treatment appointments.

Invisalign Campaign representative, contacting patients to offer consultations of recommended orthodontic treatment providing information of all promotions.

Provided assistance with separating and uploading patient list into automated dialer for more efficient calling and production.

Achieved PSR2 status providing training,assistance and collaborating with team to build procedure flow information and continuing education courses

• Managed patient scheduling and appointment confirmations to optimize office efficiency.
• Facilitated communication between patients and dental staff, enhancing service delivery.
• Trained new staff on operational procedures and customer service protocols.
• Resolved patient inquiries and concerns, improving overall satisfaction rates.
• Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.

• Supervised daily cleaning operations, ensuring compliance with sanitation standards and procedures.
• Trained and mentored housekeeping staff on effective cleaning techniques and safety protocols.
• Conducted regular inspections to maintain high quality of cleanliness in all resident areas.
• Developed and implemented efficient scheduling for housekeeping tasks to optimize workforce productivity.