Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Liam Maloney

Park Ridge

Summary

Dynamic professional with a proven track record at The Glen Club, excelling in customer service excellence and team leadership. Skilled in inventory management and equipment maintenance, I enhance guest experiences through effective communication and problem-solving. Recognized for ensuring timely operations and fostering a collaborative environment in high-pressure situations.

Overview

4
4
years of professional experience

Work History

Outside Service Assistant Manager

The Glen Club
08.2022 - Current

Supervise and coordinate daily operations of golf cart fleet and club storage area, ensuring efficiency and cleanliness.

Lead and train outside service staff on customer service standards, safety procedures, and equipment handling.

Manage tee time flow, prepare carts with proper setup, and ensure timely turnaround during peak hours.

Communicate effectively with golf professionals, clubhouse staff, and members to provide seamless guest experiences.

Monitor and maintain inventory of golf bags, carts, and rental clubs; report mechanical issues and oversee basic maintenance.

Greet members and guests warmly, assist with loading/unloading bags, and respond promptly to special requests.

Support tournament operations by coordinating cart staging, signage, scorecard prep, and post-round club handling.

Delivery Driver

Lefty's Pizza Kitchen
03.2021 - 06.2023

Deliver food orders promptly and accurately to customers while maintaining excellent customer service and professionalism.

Handle cash and card transactions, provide change, and ensure secure and accurate payment processing.

Navigate efficiently using GPS apps to minimize delivery times and ensure food arrives fresh and hot.

Communicate clearly with store staff and customers regarding delivery updates, order issues, or special instructions.

Education

Associate of Arts - Communication Leadership

Michigan State University
East Lansing, MI
05-2027

Skills

    Customer Service Excellence

    Team Leadership & Training

    Time Management & Efficiency

    Clear Verbal Communication

    Conflict Resolution

    Equipment Handling & Maintenance

    Cash & Card Transaction Handling

    Multitasking in High-Pressure Environments

    Problem Solving & Adaptability

    Inventory Management

    Professionalism & Reliability

    Attention to Detail

    Hospitality & Guest Experience

Accomplishments

Ambassador of the Month (June 2025)

Languages

English
Native or Bilingual

Timeline

Outside Service Assistant Manager

The Glen Club
08.2022 - Current

Delivery Driver

Lefty's Pizza Kitchen
03.2021 - 06.2023

Associate of Arts - Communication Leadership

Michigan State University
Liam Maloney