Liam LeFevour
River Forest
Summary
Goal-oriented mortgage loan officer with expertise in relationship selling and loan origination. Proven track record of enhancing customer satisfaction and operational efficiency.
Overview
19
19
years of professional experience
Work History
Mortgage Loan Officer
US Bank Home Mortgage
River Forest, IL
01.2017 - Current
- Guided clients through loan application process, ensuring compliance with regulations and requirements.
- Evaluated client financial profiles to determine mortgage eligibility and suitability.
- Developed and maintained relationships with clients, providing exceptional customer service throughout the loan lifecycle.
- Collaborated with real estate agents to facilitate smooth transactions and timely closings.
- Analyzed market trends to offer competitive mortgage products tailored to client needs.
- Implemented process improvements that enhanced operational efficiency in loan processing workflows.
Sales Manager
Wilshire Bank
Los Angeles, CA
03.2015 - 06.2016
- Led sales team to achieve quarterly targets through strategic planning and execution.
- Analyzed market trends to identify new opportunities, driving revenue growth initiatives.
- Fostered strong relationships with key clients, resulting in increased customer retention rates.
- Developed and implemented training programs to enhance team performance and product knowledge.
- Conducted regular performance reviews, providing constructive feedback to enhance individual contributions.
- Mentored junior staff, promoting skill development and career advancement within the sales department.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Mortgage Loan Officer
Wells Fargo
Beverly Hills, CA
03.2007 - 03.2015
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Led workshops on mortgage products for community groups, increasing awareness of home financing options.
- Trained junior loan officers on best practices in underwriting and customer engagement strategies.
Education
Bachelor of Science - History
Southern Illinois University System
Carbondale, IL.05-1999
Skills
- Goal oriented
- Relationship selling
- Loan origination
- Residential mortgage lending regulations
- Client account management
- Sales development
Timeline
Mortgage Loan Officer
US Bank Home Mortgage
01.2017 - Current
Sales Manager
Wilshire Bank
03.2015 - 06.2016
Mortgage Loan Officer
Wells Fargo
03.2007 - 03.2015
Bachelor of Science - History
Southern Illinois University System