Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
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Liam Estrada

Tinley Park

Summary

Motivated and goal-driven individual with a strong aspiration to become a local police officer. Demonstrates a proven track record of professionalism, trustworthiness, and responsibility through roles held at both a successful business and a local police department. Recognized for taking on elevated responsibilities at a young age and consistently exceeding expectations. Committed to personal growth, continuous improvement, and upholding a strong work ethic in all professional endeavors.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Plush Horse Ice Cream Shoppe
06.2022 - 03.2023
  • Provide a welcoming and enjoyable experience for customers by providing fast & accurate service, positive interactions, and attentive customer service.
  • Maintain a clean and organized working environment by completing cleaning tasks/lists throughout the shift, as well as diligently deep-cleaning the store at the end of the night.
  • Working as a cashier while utilizing a POS system, positively interacting with customers, appropriately handling transactions, and addressing any questions.
  • Consistently stock the store to ensure maximum product supply and efficiency during peak hours.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Effectively trained new team members and communicated company procedures and safety protocols.

Ice Cream Maker

Plush Horse Ice Cream Shoppe
05.2023 - 09.2023
  • Produce and manage the production/supply of ice cream for the business with pride, ensuring the positive reputation of our "Made In House" ice cream flavors!
  • Operate a $60,000 ice cream production machine safely and with attention-to-detail.
  • Ensured compliance with health and safety regulations.
  • Chose, inspected, weighed, and measured ingredients for each production run.
  • Created batches of food products with specified flavor, texture, ingredients and more according to recipe specifications.

Shift Supervisor

Plush Horse Ice Cream Shoppe
03.2023 - 09.2024
  • Excelled in every store position and regularly backed up front-line staff.
  • Assigned tasks to employees and oversaw opening and closing duties,
  • Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
  • Checked and monitored inventory levels to reorder items.
  • Oversaw cash handling procedures and POS operation, maintaining accurate records and minimizing discrepancies in daily financial reports.

Community Service Officer

Village of Orland Hills Police Department
09.2024 - Current
  • Respond to non-emergency calls for service, providing timely assistance and support to community members and visitors. Calls involving car accidents, tows, motorist assists, lockouts, animal complaints, parking complaints, some noise complaints, and other miscellaneous calls for service.
  • Participate in court runs and crime lab deliveries.
  • Assists the PD with fleet management, vehicle dropoffs/pickups.
  • Manage school crossings, conduct traffic management, and work alongside crossing guards at local schools.
  • Assist officers or administration with pickups, deliveries, or PD related shopping.
  • Developed strong radio communication, CAD operation, and independent decision making skills.

Relief Front Desk Clerk

Village of Orland Hills Police Department
05.2025 - Current
  • Answer the PD Phone/Non-Emergency and address all calls with the necessary discretion, urgency, and department protocols.
  • Assist with front lobby Walk-Ins and ensure that their needs or concerns are handled properly.
  • Enter citations and data into law enforcement databases like DACRA.
  • File incident reports, arrest reports, tow releases, local and state citations, and other police related documents within my capabilities.
  • Process payments for citations, vehicle releases, or reports.
  • Initiate the beginning steps of obtaining a report copy, parking permit, or FOIA.

Education

Associate of Science - Criminal Justice

Moraine Valley Community College
Palos Hills, IL
05-2026

High School Diploma -

Victor J. Andrew High School
Tinley Park
05-2024

Skills

  • Physically fit
  • Teamwork
  • Independent decision-making
  • Public safety
  • Traffic control
  • Vehicle patrol
  • Professionalism
  • Personable

Certification

  • Heartsaver® First Aid CPR AED | American Heart Association
  • LEADS Certified | Illinois State Police
  • OSHA 10-Hour | Occupational Safety and Health Administration
  • ServSafe® Food Protection Manager | ServSafe Certified Alcohol, Business, and Food Protection Services

Awards

President's List Fall 2024 and Spring 2025 | Moraine Valley Community College

Issued by Pamela G. Haney | President of Moraine Valley Community College

- Recognition for Outstanding Academic Performance in the Fall 2024 Spring 2025 Semesters! Awarded to students enrolled in at least 9 credit hours who achieved a Grade Point Average (GPA) of at least 3.75 or higher.


Public Service Award for Academic Achievement CRJ 106 & CRJ 107 | Moraine Valley Community College

Issued by Dave O'Connor | Assistant Professor of Criminal Justice & Program Coordinator of Paralegal Studies AND Michelle Skelton | Department of Criminal Justice Professor

- This award is given each semester to one student per course who demonstrates not only top academic performance but also the values of commitment, effort, and integrity. Recipients show a strong work ethic, consistent engagement, and a genuine investment in their learning, reflecting a clear readiness to make a meaningful impact in the field of Criminal Justice!





Timeline

Relief Front Desk Clerk

Village of Orland Hills Police Department
05.2025 - Current

Community Service Officer

Village of Orland Hills Police Department
09.2024 - Current

Ice Cream Maker

Plush Horse Ice Cream Shoppe
05.2023 - 09.2023

Shift Supervisor

Plush Horse Ice Cream Shoppe
03.2023 - 09.2024

Team Member

Plush Horse Ice Cream Shoppe
06.2022 - 03.2023

Associate of Science - Criminal Justice

Moraine Valley Community College

High School Diploma -

Victor J. Andrew High School

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Liam Estrada