Lia Klopfenstein

Concordia Group LTD & Surus Group Motors | 02/2024 – Present

• Managed daily front desk and administrative operations for multiple business divisions in fast-paced office environment, ensuring seamless workflow and support.
• Coordinated employee scheduling, travel arrangements, hotel accommodations, and logistics support for field crews and staff, enhancing operational efficiency.
• Maintain daily workflow communications by organizing meetings, tracking priorities, and distributing schedules and operational updates.
• Handle multi-line phone systems, email correspondence, document management, scanning, filing, and data entry with a high level of accuracy and professionalism.
• Coordinate office operations, including supply management, shipment processing, vendor communication, and facility maintenance requests.
• Support fleet operations by assigning company vehicles, maintaining vehicle documentation, tracking fleet activity through Samsara GPS, and coordinating repairs and maintenance.
• Respond to urgent repair requests by coordinating towing services, obtaining estimates, scheduling repairs, and communicating with vendors and technicians to resolve issues efficiently and reduce company costs.
• Utilize Microsoft Excel and Word to organize schedules, operational data, reports, and company records.
• Provide ongoing problem-solving support to employees and management to ensure smooth daily operations and efficient workflow.