Summary
Work History
Education
Skills
Timeline
Generic

Leyla Imamova

Mount Prospect

Summary

Dynamic volunteer with a strong background in customer service at the Customer Service Department, adept at fostering team collaboration and enhancing client satisfaction. Proficient in financial analysis and problem-solving, I leverage my multilingual skills to effectively communicate and implement marketing strategies that drive engagement and success.

Work History

Volunteer

Customer Service Department
Mount Prospect
05.2024 - 08.2024
  • Participated in team-building exercises to strengthen relationships among volunteers.
  • Provided assistance to staff in the daily operations of the organization.
  • Attended weekly meetings to discuss progress and future initiatives.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Certificate - Business Administration

Computer Systems Institute
Skokie, IL
12-2024

Skills

  • Financial analysis
  • Project management
  • Market research
  • Customer service
  • Team building
  • Telephone etiquette
  • Microsoft Word
  • Skype for business
  • Problem solving
  • Fluent in Russian,Turkish and Turkmen
  • Social media and networks
  • Marketing strategy

Timeline

Volunteer

Customer Service Department
05.2024 - 08.2024

Certificate - Business Administration

Computer Systems Institute
Leyla Imamova