Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lexus Greer

Chicago

Summary

Resourceful Family Coach focused on building successful education paths in support of career goals. Hardworking and resilient professional with a deep understanding of company needs and market trends. Energetic and enthusiastic about helping students and families create a bright future based on personal strengths, academic ability and career goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Family Coach

Metropolitan Family Services
09.2023 - Current
  • Collaborated with social services, referral sources and other treatment professionals to meet patient care needs.
  • Leveraged practice management software to complete weekly progress notes, update quarterly treatment plans and maintain patient records.
  • Counseled clients on life skills such as budgeting,time management, Workforce 101.
  • Created a peace circle of 15 student to discuss trauma informed practices.
  • Trained in Restorative Justice practices, advocated for client with community resources.
  • Encouraged individuals and family members to develop and use skills and strategies for constructively confronting problems.
  • Educated clients and families on importance of mental health and self-care.

Career Coach

Metropolitan Family Services, WIOA
11.2022 - 09.2023
  • Provide outreach to engage targeted Self-Sufficiency caseload.
  • Perform situational assessments and vocational explorations.
  • Observe and document consumers' vocational assets and limitations, ability to engage in competitive employment, need for and ability to benefit from supported employment services.
  • Develop, implement, and monitor Individual Employment Plans
  • Coordinate and communicate with referral sources, community agencies and providers.
  • Refer clients to job readiness training.
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.

Float Teller

Associated Bank
01.2022 - 10.2022
  • Perform customer banking transactions, identify and service customer needs and resolve issues.
  • I would store files and prepare customer information.
  • I would have to send emails and schedule appointments for the branch.
  • Support the sales process by referring customers in need of additional financial solutions.
  • Assisting in coordinating the teller operations, I conducted audits on vaults, cash drawers.
  • I was given operational tasks at 4 branches.
  • (Was the key holder/operational teller of the Associated Chicagoland area).
  • Share product and service promotions and new opportunities with our customers.
  • Answer customer questions to ensure satisfaction and safety.
  • I would understand and catch fraud at the teller line quickly.
  • I would look at the next best products to fit the client's needs.
  • Service vault, night drop and ATM machines, as assigned.
  • I was given multiple keys to different branches across the Chicagoland area.
  • I would fill in and cover for others scheduled off for the branch.
  • Monitor access to safe deposit boxes, open new safe deposit accounts and maintain lease agreements at locations with safe deposit functions only.

Interim practical Student

Women's Safe House of United Way
01.2020 - 03.2020
  • Completed crisis intake assessments and frequently answered crisis intervention hotline with compassion and care.
  • Provided community referrals and safety plans to the women.
  • Kept confidentiality of the women and environment.
  • Advocating for the women of domestic abuse, informing them of their rights and legal action.
  • Registered at the Office of Justice Program's Office for Victims of Crime, Training and Technical Assistance Center Completed 15-hour training in Module Core competencies: Advocacy, assessing victims' needs, confidentiality, Conflict.
  • Management and Negotiation, Crisis Intervention, Problem Solving, Trauma-Informed Care.

Education

Chicago College and Career Advisor Credential Certification -

Chicago Job Council
Chicago, United States
05.2023

Bachelor of Science - Criminal Justice

Harris Stowe State University
St Louis, United States
05.2020

Skills

  • Goal Orientated
  • Community Networking
  • Privacy and Confidentiality
  • Recruitment Participation
  • Professional Communication Skills
  • Critical Thinker & Problem-Solving Skills
  • Strategic Mindset with The Ability to Execute Goals
  • Course Counseling and Career Coaching
  • Outreach Services/ Communicating Services

Certification

College and Career Advisor Credential, Chicago Job Council, 2023

Timeline

Family Coach

Metropolitan Family Services
09.2023 - Current

Career Coach

Metropolitan Family Services, WIOA
11.2022 - 09.2023

Float Teller

Associated Bank
01.2022 - 10.2022

Interim practical Student

Women's Safe House of United Way
01.2020 - 03.2020

Chicago College and Career Advisor Credential Certification -

Chicago Job Council

Bachelor of Science - Criminal Justice

Harris Stowe State University
Lexus Greer