Lewis Karp
Chicago
Overview
35
35
years of professional experience
Work History
Insurance Agent
Aflac
Chicago
02.2009 - 01.2010
- Assessed customer risk levels and recommended appropriate coverage options.
- Maintained accurate records of all insurance transactions using computer software systems.
- Scheduled meetings with prospective clients to discuss available products and services.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
- Responded to customer inquiries and problems to promote great service.
- Counseled prospects and policyholders on coverage, limits and regulations.
- Sought out new clients and developed clientele by networking to find new customers.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Educated customers on the importance of maintaining adequate insurance coverage.
Salesperson
LL Bean
Skokie
09.2008 - 02.2009
- Provided personalized service to build relationships with customers.
- Monitored inventory levels and placed orders as needed.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Advised customers on the latest product features and benefits.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Resolved customer complaints promptly and efficiently.
- Reset store displays for special events and seasonal merchandise changes.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Replenished and arranged items to maintain appearance.
- Greeted and assisted customers to foster positive experiences.
- Educated customers about products and services offered by the company.
- Assisted customers in selecting appropriate products or services for their needs.
Sales Manager
L. Karp & Sons, Inc.
Elk Grove Village
05.1975 - 05.1997
- Supported sales team members to drive growth and development.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Identified and developed new markets for products or services.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed and implemented sales strategies to increase market share.
- Gained market share in new sales performance through aggressive team training.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Managed daily operations of sales department, including supervision of staff members.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Resolved customer complaints regarding sales and service.
- Executed strategic sales plans to expand customer base and revenue.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Directed and coordinated products, services and sales activities.
- Achieved company growth and brand development through market expansion and sales.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Performed sales consultations and educated clients on products and services.
Education
Bachelor of Science - English
Northeastern Illinois University
Chicago, IL06-1975
Skills
- Risk assessment
- Insurance compliance
- Policy advising
- Client Relationship Management
- Sales strategy development
- Market analysis
Affiliations
I play guitar at The Old Town School of Folk Music in a weekly class composed of men and women who have played in the same class for several years.
- I am an avid reader of nonfiction
- Daily workouts with my dog as I am the primary walker in our household.
- I am a father of two, and a grandfather of four. I have been married for over 43 years to an incredible woman.
Timeline
Insurance Agent
Aflac
02.2009 - 01.2010
Salesperson
LL Bean
09.2008 - 02.2009
Sales Manager
L. Karp & Sons, Inc.
05.1975 - 05.1997
Bachelor of Science - English
Northeastern Illinois University