Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
1977
1977
years of post-secondary education
Work History
# 1 lead
Il crane/lift solutions
East Moline
02.2014 - Current
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Recognized by management for providing exceptional customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Assisted with customer requests and answered questions to improve satisfaction.
Worked with cross-functional teams to achieve goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
Worked effectively in team environments to make the workplace more productive.
OVERHEAD CRANE MECHANIC/HOIST INSPECTOR
IL CRANE/LIFT SOLUTIONS
Peoria
02.2014 - Current
Inspected mechanical systems for cranes and lifting equipment.
Performed routine maintenance on hydraulic and electrical components.
Diagnosed issues using specialized tools and equipment.
Hoist mechanic and inspector
Bridge runway
Trouble shooter
Lead supervisor for team workers
Hoist mechanic
Washington Equipment
Rock Island
04.2004 - 02.2014
Diagnosed mechanical issues using advanced diagnostic tools and techniques.
Conducted routine maintenance on heavy machinery to ensure optimal performance.
Collaborated with team members to streamline repair processes and workflows.
Inspected equipment for compliance with industry safety standards regularly.
Maintained accurate records of repairs, parts used, and service history diligently.
Communicated with customers to explain repairs and maintenance needs clearly.
Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
Assisted fellow mechanics when necessary during complex repairs.
Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
Monitored shop equipment to maintain safe working condition.
Kept detailed records of repairs, labor involved and parts used.
Ensured safety protocols were followed while working on vehicles.
Examined loose bolts and specified safety devices on vehicles and made adjustments.
Completed required paperwork and delivered to customer.
Researched parts availability from vendors in order to complete repairs efficiently.
Connected electrical wiring to control panels and electric motors.
Provided estimates for labor costs associated with repair projects prior to commencement of work.
Adhered to all safety protocols and guidelines to prevent accidents and injuries.
Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Reviewed work orders and discussed with supervisors.
Operating Engineer at International Union of Operating Engineers local 14 nycOperating Engineer at International Union of Operating Engineers local 14 nyc