LESLY RODRIGUEZ
Melrose Park
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
6
6
years of post-secondary education
Work History
Cashier/Waitress/Manager
Los Azares
01.2020 - 01.2021
- Took orders through phone/online and delivered orders
- Addressed and resolved customer complaints
- In charge of the schedule.
Waitress And Hostess
Alejandra's Mexican Restaurant
01.2020 - 01.2021
- Sat customers down and took orders/delivered orders
- Handled customer purchases efficiently and effectively reconciled the cashier machine
- Processed coupons, discounts, payments, and rung up sales on computerized cash registers
- Listened to, understood and clarified guest concerns and issues
- Maintained high standards of cleanliness and sanitation
- Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers
- Welcoming and worming.
Server
Dennys
01.2016 - 01.2021
- Maintained complete knowledge of restaurant menu, including daily specials
- Answered telephones and completed financial transactions for other team members
- Maintained clean dining room, lobby and service areas at all times
- Prepared for large parties and reservations, anticipating planning and staffing needs
- Engaged in friendly conversation with guests to build rapport and facilitate repeat business
- Memorized details of daily specials.
Medical Assistant
Advocate Lutheran General Nesset Pavilion
08.2021 - Current
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced patient care by accurately performing EKG/Urine drug screen testing and analyzing results.
- Setting up for pap smears.
- Safely transporting patient in and out of the building.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completing refills and prior authorizations.
Cashier
Mcdonalds
01.2015 - 01.2016
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
- Managed timely and effective replacement of damaged or missing products
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
- Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
Education
Certificate - Certified Medical Assistant
TRITON COLLEGE
River Grove, IL01.2021
Prerequisite - Chamberlain University
Chamberlain university College of Nursing
Addison, IL01.2019
Associates - General Studies
TRITON COLLEGE
River Grove, IL 01.2019 - 09.2024
Diploma - General Education
WEST LEYDEN HIGH SCHOOL
Norhtlake, IL01.2016
Skills
- Team leadership
- English/ Spanish fluency
- Active listening
- Communication skills
- Quick learner
- Great at multitasking
- Teamwork and collaboration
- Daily specials memorization
- To-go order preparation
- Food running
- Menu memorization
- Customer service
- Computer skills are strong/fast
- Clinical experience as CMA student
- CPR certified 2024
- Lab equipment calibration
Certification
- RMA - Registered Medical Assistant (AMT)
- CPR - Certified (american heart association)
Timeline
Medical Assistant
Advocate Lutheran General Nesset Pavilion
08.2021 - Current
Cashier/Waitress/Manager
Los Azares
01.2020 - 01.2021
Waitress And Hostess
Alejandra's Mexican Restaurant
01.2020 - 01.2021
Associates - General Studies
TRITON COLLEGE
01.2019 - 09.2024
Server
Dennys
01.2016 - 01.2021
Cashier
Mcdonalds
01.2015 - 01.2016
Certificate - Certified Medical Assistant
TRITON COLLEGE
Prerequisite - Chamberlain University
Chamberlain university College of Nursing
Diploma - General Education
WEST LEYDEN HIGH SCHOOL
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