Lesly Ramirez
Summary
Dynamic and results-oriented professional with experience at Target, where I excelled in client relationship building and retail operations. Demonstrated exceptional customer service and team collaboration, significantly enhancing customer satisfaction and team efficiency. Skilled in cash handling and possesses a strong work ethic, ensuring reliability and punctuality in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Style Consultant and Truck Unload
Target
05.2024 - Current
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Increased customer satisfaction by providing personalized style consultations and recommendations.
- Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
Federal Work Study Student
Augustana College
10.2023 - Current
- Demonstrated adaptability by tailoring tour content to accommodate the unique interests and priorities of each visiting group.
- Assisted prospective students in understanding college offerings through tailored presentations.
- Cultivated strong relationships with admissions staff members, working together seamlessly to deliver comprehensive support throughout each step of the enrollment process.
- Consistently upheld college values and branding in all interactions with guests, contributing to a professional and cohesive representation of the institution.
Sales Associate
Kohls Department Store
11.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Arts - Computer Science
Augustana College
Rock Island, IL05-2027
High School Diploma -
Augustana College
Round Lake, IL05-2023
Skills
- Client relationship building
- Retail operations
- Customer service
- Work ethic and integrity
- Time management skills
- Cash handling
- Patience and empathy
- Team collaboration
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
Timeline
Style Consultant and Truck Unload
Target
05.2024 - Current
Federal Work Study Student
Augustana College
10.2023 - Current
Sales Associate
Kohls Department Store
11.2022 - Current
Bachelor of Arts - Computer Science
Augustana College
High School Diploma -
Augustana College
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