Leslley Santana
Carol Stream
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
3
3
years of professional experience
Work History
Child Care
Wheaton Sports Center
Wheaton
03.2024 - 05.2025
- Supervised children during daily activities and ensured safety protocols were followed.
- Helped maintain a clean, organized, and safe environment for the children to play in.
- Communicated effectively with staff members regarding any issues or concerns related to the care of the children.
- Developed positive relationships with both parents and guardians and children by displaying respectfulness.
Receptionist
Hand And Stone
Carol Stream
08.2022 - 01.2023
- Greeted clients warmly upon arrival.
- Scheduled and confirmed appointments.
- Maintained cleanliness and organization of reception area to enhance client experience.
- Processed client payments and handled transactions accurately.
Education
High School Diploma -
Tru-source
Oak Park, IL12-2013
Skills
- Safety protocols
- Appointment scheduling
- Child supervision
- Attention to detail
- Customer service
- Bilingual
- 40 wpm
Timeline
Child Care
Wheaton Sports Center
03.2024 - 05.2025
Receptionist
Hand And Stone
08.2022 - 01.2023
High School Diploma -
Tru-source