Leonor Salgado
Aurora
Summary
Detail-oriented and experienced Health Information Management (HIM) professional with over 10 years of expertise in medical record processing, release of information (ROI), and patient registration. Proficient in quality assurance workflows, electronic health record (EHR) systems including Epic and OnBase. HIPAA compliance, ensuring the highest standards of data management. Recognized for exceptional accuracy and efficiency, along with a commitment to maintaining the confidentiality and integrity of patient data in fast-paced healthcare environments. Proven ability to adapt to evolving industry standards while enhancing operational effectiveness and supporting patient care initiatives.
Overview
15
15
years of professional experience
Work History
HIM Specialist
Rush University
01.2026 - Current
- Executed daily management of record processing tasks to ensure accurate preparation, scanning, indexing, and quality reviews of patient records for various facilities.
- Guided junior staff in skill development, enhancing team capabilities and collaboration.
- Managed mail distribution and prioritized urgent requests to ensure timely record delivery.
- Conducted thorough verification of chart details to maintain integrity of patient records.
- Facilitated correction and resubmission of incomplete documentation to ensure compliance with standards.
- Implemented demographic updates in Epic to support effective patient management.
- Executed chart correction functions within Epic and OnBase systems.
- Conducted regular audits of departmental procedures, ensuring compliance with regulatory standards.
- Followed HIPPA compliance and procedures to maintain chart integrity.
HIM Processor
Atos
07.2022 - 12.2025
- Executed daily management of record processing tasks to ensure accurate preparation, scanning, indexing, and quality reviews of patient records for various departments within the organization.
- Managed mail distribution and prioritized urgent requests to ensure timely record delivery.
- Conducted thorough verification of chart details to maintain integrity of patient records.
- Facilitated correction and resubmission of incomplete documentation to ensure compliance with standards.
Health Information Records Technician
Rush Copley Medical Group
01.2019 - 07.2022
- Preformed quality assurance functions to ensure records integrity.
- Prepped, scanned, and indexed patient records in accordance with departmental standards.
- Processed STAT and routine medical record requests, maintaining accuracy and timeliness.
- Worked collaboratively with other HIM techs to ensure efficiency and timely processing to meet departmental standards.
Patient Registrar
Advocate Dreyer Medical
05.2018 - 04.2021
- Registered and checked in patients, verified insurance information, and collected payments.
- Balanced daily cash drawers and maintained compliance with financial procedures.
- Provided professional front-line service in a high-volume medical office environment.
ROI Specialist
Record Connect Inc.
01.2015 - 05.2018
- Processed HIPAA-compliant medical record requests and performed quality checks to ensure accuracy.
- Fulfilled requests for patients, providers, and third parties, maintaining confidentiality.
- Prepared invoices and reports; supported walk-in patients with medical record needs.
- Conducted quarterly quality reviews for team associates.
ROI Specialist
Healthport
06.2014 - 12.2014
- Entered and fulfilled HIPAA-compliant medical record requests utilizing EHR systems.
- Managed patient and third-party inquiries with professionalism and accuracy.
ROI Specialist
MMRA
12.2011 - 05.2014
- Processed and fulfilled ROI requests for multiple healthcare organizations.
- Generated weekly and monthly performance reports.
- Provided in-person assistance to patients requesting medical records.
Education
Diploma - Medical Billing and Coding
Everest College
North Aurora, IL10-2011
Skills
- Health Information Management, Quality Assurance Workflow & Record Processing
- Record indexing and management
- HIPAA Compliance & Patient Privacy
- ROI Fulfillment & Documentation Review
- Strong understanding of Epic EMR
- Skilled in OnBase document scanning
- Problem-solving expertise
- Proactive self-starter
- Proficient in RightFax
- Quality control assessment
- Collaborative teamwork
- Effective time management
- Strong focus on accuracy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
HIM Specialist
Rush University
01.2026 - Current
HIM Processor
Atos
07.2022 - 12.2025
Health Information Records Technician
Rush Copley Medical Group
01.2019 - 07.2022
Patient Registrar
Advocate Dreyer Medical
05.2018 - 04.2021
ROI Specialist
Record Connect Inc.
01.2015 - 05.2018
ROI Specialist
Healthport
06.2014 - 12.2014
ROI Specialist
MMRA
12.2011 - 05.2014
Diploma - Medical Billing and Coding
Everest College