Leonardo Castro
Hampshire
Summary
Service Manager | U.S Refrigeration - Wauconda, IL
In charge of the Service Department & Parts Department
-Communicate with Clients
-Dispatch Technicians
-Order Parts
-Provide quotes
-Assist techs with any issues encountered.
-Schedule preventive maintenance programs for customers.
-Ex Field Tech previous 597 PipeFitter
-Brazing
-HVAC/Refrigeration
Overview
19
19
years of professional experience
Work History
Service Manager
U.S Refrigeration
05.2005 - Current
In charge of the Service Department and Parts
-Communicate with Clients around Chicagoland/Indiana/Wisconsin areas.
-Dispatch Technicians
-Resource Parts/Material
-Provide customers with quotes
-Schedule preventive maintenance with customers
-Assist field techs
Education
High School Diploma -
Lake Park High School
Hanover Park, IL2004
Skills
- Budget Control
- Strategic business planning
- Fluent in Spanish English
- Multiple Priorities Management
- Customer Service Management
- Relationship Building
- Service Documentation
- Estimating and Quoting
- Schedule Management
- Customer Service
- Inventory Management
- Staff Supervision
- Cost Estimates
- Service and Parts Teams Management
- Problem-Solving
- Leadership Development
- Goal-Oriented
- skilled trade pipefitter
- Refrigeration pipping
- Mechanically inclined
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service Manager
U.S Refrigeration
05.2005 - Current
High School Diploma -
Lake Park High School
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