Leonardo Butler
Chicago
Summary
Customer-focused Front-End Associate with expertise in service delivery and inventory management. Skilled in operating point-of-sale systems and enhancing customer interactions through effective teamwork. Strong critical thinking and problem-solving abilities drive operational efficiency and adherence to safety standards. Committed to contributing to team success by following detailed instructions and ensuring task completion.
Overview
2
2
years of professional experience
Work History
Front End Associate
Mariano's
Chicago
08.2025 - Current
- Assisted customers with product inquiries to facilitate informed selections.
- Maintained a clean and organized sales floor environment.
- Stocked shelves with merchandise following store guidelines.
- Collaborated with team members to improve customer service experience and satisfaction.
- Maintained clean and clutter-free front-end area.
- Collected shopping carts and relocated them to designated areas outside store for better accessibility.
- Greeted customers warmly upon arrival and identified their needs.
- Collaborated closely with coworkers on special projects or tasks.
- Achieved all performance goals set by management through dedicated effort and teamwork.
Restaurant Waiter
Biagios
Chicago
06.2025 - 07.2025
- Provided exceptional customer service to ensure guest satisfaction.
- Accurately took food and drink orders from patrons to ensure precise service.
- Delivered meals promptly to tables while maintaining cleanliness.
- Collaborated with kitchen staff to expedite meal preparation and enhance service efficiency.
- Maintained knowledge of menu items to assist guests with selections.
- Resolved customer complaints professionally and promptly, ensuring guest satisfaction.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Cashier
McDonald's
Chicago
05.2024 - 09.2024
- Handled cash transactions accurately using point-of-sale system.
- Processed customer orders accurately to enhance service speed at busy counter.
- Greeted customers and answered any questions they had about the store's products and services.
- Collaborated with team members to maintain seamless operations during peak hours.
- Stocked supplies and restocked items as needed throughout shifts.
- Assisted management with tasks to align team efforts with operational goals.
Education
High School Diploma -
William Howard Taft
Chicago05-2026
Skills
- Point-of-sale operations
- Inventory management
- Customer service
- Time management
- Team collaboration
- Workstation organization
- Conflict resolution
- Team contributions
Timeline
Front End Associate
Mariano's
08.2025 - Current
Restaurant Waiter
Biagios
06.2025 - 07.2025
Cashier
McDonald's
05.2024 - 09.2024
High School Diploma -
William Howard Taft