Leon Roupas
Tinley Park
Summary
Experienced public relations professional possessing skills in communication strategies, public administration, project management, customer service, strategic planning, special events, and public policy.
Overview
26
26
years of professional experience
Work History
Policy and Procedures Coordinator
Illinois Department of Employment Security
Chicago
02.2024 - Current
- Established and executed Standard Operating Procedures for Procedures program.
- Collaborated with agency officials to ensure timely review and updates of policies.
- Edited, fact-checked, and formatted all published policies to meet uniform standards.
- Maintained functionality of all document links across published procedures.
- Managed Policy and Procedures Committee, gathering feedback from agency leadership on updates.
- Reviewed new policies and procedures with committee before final publication.
- Ensured compliance with established guidelines during policy revisions.
- Coordinated efforts among various agency levels to streamline procedural updates.
BASSET Program Manager
State of Illinois Liquor Control Commission
Chicago
08.1999 - 01.2024
- Managed workflow for Beverage Alcohol Sellers and Servers Education and Training (BASSET) program, overseeing administrative operations and licensing processes.
- Edited quarterly newsletter and authored articles as subject matter expert in hospitality industry.
- Ensured compliance with licensing standards and curriculum requirements while recommending policy changes.
- Organized special events and strategic planning sessions to promote Illinois Liquor Control Commission initiatives.
- Delivered training sessions and speeches representing the Illinois Liquor Control Commission, and spoke at various schools statewide.
- Facilitated social media podcasts, content creation, webinars, and media interviews to enhance program visibility.
Education
Bachelor of Arts - Communication Public Relations
Michigan State University
East Lansing, MI05-1993
Skills
- Policy writing
- Document management
- Compliance assessment
- Research analysis
- Data organization
- Project coordination
References
References available upon request.
Timeline
Policy and Procedures Coordinator
Illinois Department of Employment Security
02.2024 - Current
BASSET Program Manager
State of Illinois Liquor Control Commission
08.1999 - 01.2024
Bachelor of Arts - Communication Public Relations
Michigan State University