Leila West
Round Lake
Summary
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Old Navy
Gurnee
10.2024 - Current
- Maintained cleanliness of store environment including floors, windows, displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Described merchandise and explained use, operation and care.
- Engaged customers in friendly, professional dialogue to determine needs.
- Greeted customers to determine wants or needs.
Sales Associate
DSW
Vernon Hills
02.2024 - 10.2024
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Described merchandise and explained use, operation and care.
- Engaged customers in friendly, professional dialogue to determine needs.
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted customers to determine wants or needs.
Sales Associate
Victoria Secret
Gurnee
04.2023 - 08.2023
- Maintained cleanliness of store environment including floors, windows, displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
High School Diploma -
Round Lake Senior Highschool
Round Lake 05-2023
Associate of Arts - Nursing
College of Lake County
Grayslake, IL05-2025
Bachelor of Science - Nursing
University of Wisconsin, Milwaukee
Milwaukee, WI05-2027
Skills
- Inventory management
- Customer engagement
- Customer relationship management
- Team collaboration
- Problem resolution
- Attention to detail
- Time management
- Exceptional customer service
- Problem-solving skills
- Friendly and outgoing
Languages
English
Full Professional
Certification
CNA issued March 17th, 2025
Accomplishments
- Honors list every semester since August 2023
- 100 hours of volunteer work at Lake Forest Hospital
Affiliations
Volunteered in ER and ECC
References
References available upon request.
Timeline
Sales Associate
Old Navy
10.2024 - Current
Sales Associate
DSW
02.2024 - 10.2024
Sales Associate
Victoria Secret
04.2023 - 08.2023
High School Diploma -
Round Lake Senior Highschool
Associate of Arts - Nursing
College of Lake County
Bachelor of Science - Nursing
University of Wisconsin, Milwaukee
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