Leila Garcia
Plainfield
Summary
Results-driven professional with strong problem-solving and teamwork skills in the pharmacy sector. Experienced in insurance billing and HIPAA compliance, ready to enhance operational efficiency and patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
Bolingbrook, IL
06.2024 - Current
- Processed prescription orders accurately and efficiently for diverse patient needs.
- Assisted pharmacists in preparing medications, ensuring compliance with safety protocols.
- Managed inventory levels by monitoring stock and placing timely reorder requests.
- Educated patients on medication usage, side effects, and storage instructions.
- Provided exceptional customer service, addressing inquiries and concerns effectively.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Sales Associate
TJ Maxx, TJX Companies
Romeoville, IL
08.2021 - 10.2022
- Assisted customers in product selection, enhancing shopping experience and driving sales.
- Managed inventory levels, ensuring accurate stock replenishment and minimizing discrepancies.
- Collaborated with team members to maintain store organization and visual merchandising standards.
- Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
Education
High School Diploma -
Romeoville High School
Romeoville, ILSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Insurance verification
- Healthcare regulations
- HIPAA
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Walgreen's Pharmacy
06.2024 - Current
Sales Associate
TJ Maxx, TJX Companies
08.2021 - 10.2022
High School Diploma -
Romeoville High School