Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah Anderson

Calumet City

Summary

Results-driven retail management professional with a strong determination to exceed company sales goals. Leveraging financial and marketing education to consistently make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies, and engaging with customers to promote loyalty and drive sales. Demonstrated dedicated approach to meeting company goals through consistent and organized practices. Thrives under pressure, adapting to changing situations and challenges to enhance the organizational brand. Observant job title excels at managing customer needs, assessing styles, and recommending optimal choices. Technical skills as a hair and makeup stylist enable confident product and look recommendations based on physical characteristics and customer requests. Proven highly coordinated cashier and desk operator with a natural aptitude for multitasking and accurate money handling. Reliable and upbeat with a track record of promoting customer loyalty, satisfaction, and purchases through consultative techniques and diligent attention to individual needs. Extensive knowledge in product merchandising, payment processing, and cleaning. Dedicated relationship-builder with excellent organizational strengths and a superior work ethic consistently delivering exceptional results.

Overview

9
9
years of professional experience

Work History

Beauty Consultant

Target
09.2024 - Current
  • Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
  • Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
  • Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
  • Educated clients on proper makeup application techniques, empowering them to recreate desired looks at home.
  • Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.

Store Manager

CVS Pharmacy
10.2022 - 01.2023
  • Orchestrated administrative activities directly related to product and service development
  • Review financial statements, sales or activity reports, and other performance data to measure productivity
  • Demonstrated and supported a continuous improvement and growth mindset
  • Participated in ongoing training to improve job skills and knowledge
  • Responded quickly to customer needs and resolved problems
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
  • Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback
  • Scheduled employees for shifts, considering customer traffic and employee strengths

Collaborative Leader

Salon Montage
10.2021 - 10.2022
  • With a dedication to partnering with coworkers to promote an engaged, empowering work culture
  • Supported office business development and customer service
  • Maintained compliance with company policies, objectives, and communication goals
  • Obtaining feedback from customers to identify and improve on areas of weakness
  • Applied lean manufacturing practices to coordinate production output and inventory levels
  • Identified unsafe or unhealthful workplace conditions or hazards and enforced safe work practices and procedures
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Worked with colleagues to create prototypes for designs and training materials
  • Assisted with new hire processing and existing training programs

Reservation Manager

U-Haul
09.2020 - 01.2021
  • Managed southern Minnesota with reservations
  • Manage the truckloads coming in and out of Minnesota by doing reports for the company and charting them
  • Set aggressive targets for employees to drive company success and strengthen motivation
  • Established performance goals for employees and provided feedback on methods of reaching those milestones
  • Oversaw shift changes and opened and closed locations to maximize business success
  • Identified and communicated customer needs to supply chain capacity and quality teams
  • Answered incoming phone calls and developed a friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings

CASHIER

Harold’s Shrimp & Chicken
08.2017 - 08.2018
  • Worked flexible schedule and extra shifts to meet business needs
  • Learned duties for various positions and provided backup at key times
  • Checked personal identifications during alcohol and tobacco sales
  • Set up new sales displays each week with fresh merchandise
  • Used POS system to enter orders, process payments and issue receipts
  • Tallied cash drawer at beginning and end of each work shift

Bagger

Pete's Fresh Market
12.2016 - 01.2017
  • Provided product knowledge to help customers select best products
  • Assisted customers by escorting and placing grocery bags in vehicles
  • Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction
  • Stocked shelves and displays per week to maintain active inventory
  • Maintained customer satisfaction by assisting with carrying out goods

Cashier

Wingstop
08.2016 - 12.2016
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
  • Helped customers complete purchases, locate items, and join reward programs
  • Assisted customers with returns, refunds and resolving transaction issues
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy

Education

Vocational Degree - Cosmetology Education

Minnesota School Of Cosmetology
Woodbury, MN
12.2020

High School Diploma -

Thornton Fractional North HS
Calumet City, IL
05.2018

Skills

  • Product and service knowledge
  • Disciplined leadership
  • Directing team members
  • Customer experience
  • Business leadership
  • Originality/Creativity
  • Sales tracking
  • Desktops, laptops/mobile devices
  • Maintaining clean work areas
  • Customer satisfaction
  • Money handling
  • Knowledge of PO systems
  • Product knowledge
  • Sales coordination
  • Inventory management
  • Customer education
  • Visual merchandising
  • Team collaboration
  • Customer relationship management
  • Time management
  • Effective communication

Timeline

Beauty Consultant

Target
09.2024 - Current

Store Manager

CVS Pharmacy
10.2022 - 01.2023

Collaborative Leader

Salon Montage
10.2021 - 10.2022

Reservation Manager

U-Haul
09.2020 - 01.2021

CASHIER

Harold’s Shrimp & Chicken
08.2017 - 08.2018

Bagger

Pete's Fresh Market
12.2016 - 01.2017

Cashier

Wingstop
08.2016 - 12.2016

Vocational Degree - Cosmetology Education

Minnesota School Of Cosmetology

High School Diploma -

Thornton Fractional North HS
Leah Anderson