Lazeric Taylor
Rockford
Summary
Dynamic and dedicated professional with a proven track record at AMC Theatres, excelling in customer service and teamwork. Skilled in multitasking and problem-solving, I enhanced guest experiences and trained new team members, ensuring operational efficiency and satisfaction. Committed to maintaining high standards of cleanliness and integrity in all interactions.
Overview
2
2
years of professional experience
Work History
Crew Member
AMC Theatres
09.2024 - 01.2025
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
Crew Member
Burger King
03.2023 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
High School Diploma -
Rockford East High School
Rockford, IL06-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Time management
- Initiative and Self-motivation
- Integrity and honesty
Timeline
Crew Member
AMC Theatres
09.2024 - 01.2025
Crew Member
Burger King
03.2023 - 08.2024
High School Diploma -
Rockford East High School
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