Summary
Overview
Work History
Education
Skills
Timeline
Generic

Layna Thompson

Scott Air Force Base

Summary

Dynamic and dedicated professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through efficient service and clear communication. Skilled in cash handling and multitasking, consistently maintaining high standards of quality and cleanliness while engaging positively with customers.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
10.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Mascoutah High School
Mascoutah, IL
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication

Timeline

Crew Member

McDonald's
10.2024 - Current

High School Diploma -

Mascoutah High School
Layna Thompson