Laverne Jones
Chicago
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly at managing new skills.
Overview
19
19
years of professional experience
Work History
Overnight Stocker
Walmart
Chicago
02.2026 - Current
- Stocked shelves with merchandise to ensure product availability for customers.
- Organized backroom inventory for efficient retrieval and restocking.
- Collaborated with team members to maintain store cleanliness and organization.
MRA backroom Associate
Walmart
Chicago
01.2023 - 04.2025
- Received and organized inventory for efficient backroom operations.
- Maintained cleanliness and safety standards throughout the backroom area.
- Assisted with product stocking on the sales floor from backroom supplies.
Support Manager
Walmart
Chicago
04.2021 - 10.2022
- Managed customer support inquiries and resolved issues promptly.
- Trained and mentored new support team members effectively.
- Developed and implemented training materials for staff development.
Deli/Bakery Manager
Walmart
Chicago
07.2017 - 01.2020
- Supervised daily bakery operations and staff scheduling to ensure efficiency.
- Trained and mentored team members on baking techniques and safety protocols.
- Managed inventory levels of baking supplies, ensuring timely reordering as needed.
Cashier
Walmart
Chicago
03.2014 - 06.2017
- Processed customer transactions efficiently at high-volume retail environment.
- Maintained accurate cash drawer by performing regular audits throughout shifts.
- Assisted customers with product inquiries and provided exceptional service.
Outbound Call Center Representative
DTE Energy
Chicago
08.2011 - 11.2013
- Managed high-volume outbound calls to engage customers effectively.
- Utilized customer relationship management software to track interactions.
- Provided accurate information about energy services and programs to customers.
Overnight Manager
McDonald's
Chicago
01.2007 - 04.2010
- Supervised overnight staff to maintain operational efficiency and productivity.
- Ensured compliance with food safety and sanitation standards during night shifts.
- Managed inventory control, including stock rotation and ordering supplies as needed.
Education
Paul Robeson High
Chicago, ILSkills
- Stock management
- Inventory control
- Product merchandising
- Cash handling
Timeline
Overnight Stocker
Walmart
02.2026 - Current
MRA backroom Associate
Walmart
01.2023 - 04.2025
Support Manager
Walmart
04.2021 - 10.2022
Deli/Bakery Manager
Walmart
07.2017 - 01.2020
Cashier
Walmart
03.2014 - 06.2017
Outbound Call Center Representative
DTE Energy
08.2011 - 11.2013
Overnight Manager
McDonald's
01.2007 - 04.2010
Paul Robeson High