Lavelle Williams
Chicago
Summary
Results-driven Sales Representative with proven success in enhancing client satisfaction and driving sales growth. Expertise in customer relations and team collaboration, consistently exceeding sales targets through strategic engagement and effective communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Representative
RAI Media
Chicago, IL
02.2020 - 11.2025
- Engaged customers through active listening and effective communication
- Assisted in maintaining product knowledge to address customer inquiries
- Supported team members in achieving sales objectives and targets
- Collected and analyzed customer feedback to improve service delivery
- Participated in training programs to enhance sales techniques and skills
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
MSM Marketing
Chicago, IL
03.2011 - 01.2020
- Handled transactions accurately using point-of-sale systems
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Identified and tapped into new markets, significantly expanding customer base.
Education
High School Diploma -
Whitney Young
Chicago, ILSkills
- Customer service
- Customer relations
- Interpersonal communication skills
- Hard working & devoted to getting the job done
- Construction Math
- Hand Tools Proficiency
- Power tool operation
- Measuring tape mastery
Accomplishments
548 Foundation, Chicago,IL Carpentry Apprentice Nov 2025 to Feb 26
- completed 300-hour pre-apprenticeship program with 200 classroom hours in construction theory and 100 hand-on training hours aligned with union boot camp standards.
- Applied OSHA- compliant safety protocols, hazard identification, and risk management for safe job site operations.
- Performed construction math, including measurement conversions, layout calculations, and Pythagorean methods for precise project layouts.
- Operated hand and power tools with precision for cutting, assembly, and material handling in small-scale construction projects.
- Read and interpret blueprints for layout
Certification
- CPR\FIRST AID
- OSHA 30
- NCCER Core
- NCCER Intro To Solar
Timeline
Sales Representative
RAI Media
02.2020 - 11.2025
Sales Representative
MSM Marketing
03.2011 - 01.2020
High School Diploma -
Whitney Young