Dynamic professional with experience in forklift operation and team management. Known for exceptional problem-solving skills and a strong focus on customer satisfaction. Ready to drive operational improvements and train new team members for success.
Overview
10
10
years of professional experience
Work History
Forklift Operator
DHL
Rantoul, IL
02.2026 - Current
Operated forklifts to transport materials within warehouse efficiently.
Conducted routine safety checks on equipment to ensure operational compliance.
Loaded and unloaded goods from delivery trucks following established protocols.
Assisted in inventory management by accurately tracking stock levels using warehouse systems.
Assistant Manager
Sonics Drive In
Champaign, IL
06.2022 - 02.2026
Assisted in training new team members on operational procedures and customer service standards.
Monitored daily sales reports to identify trends and optimize inventory levels.
Implemented cost-saving measures that improved operational efficiency within the drive-in.
Coordinated staff schedules to ensure adequate coverage during peak hours and special events.
Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Conducted regular quality checks to maintain high food safety and service standards.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Driver
Big Bros Trucking
Urbana, IL
01.2016 - 06.2022
Operated commercial vehicles in compliance with safety regulations and company policies.
Conducted pre-trip and post-trip inspections to ensure vehicle safety and reliability.
Delivered goods efficiently to various locations, maintaining timely schedules.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.