Social Service Director with over 30 years of experience in long term care. Seasoned in building customer relationships with families and the community.
Overview
9
9
years of professional experience
Work History
Social Service Director
Accolade Healthcare of East Peoria
11.2022 - Current
Ensure the needs of long-term care residents are met
Maintain a community resource list
Complete initial assessments
Implement care plans
Assist with discharge planning
Document patient progress
Coordinate family meetings
Ensure regulatory compliance
Director of Business Development
Hallmark Healthcare of Pekin
07.2021 - 11.2022
Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Developed growth plans by identifying key clients, key targets and priority service lines.
Marketed and developed key accounts by favorably representing company at membership and community functions.
Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company products and services.
Marketing Director
John Evans Supportive Living Community
05.2016 - 07.2021
Planned and produced highly effective experiential marketing events.
Executed updated marketing plans to increase branding exposure, customer traffic and sales.
Updated web pages and social media profiles with engaging and current content.
Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
Monitored competitive products and marketing activities to keep in line with consumer trends.
Marketed products and services at tradeshows and promotional events.
Education
High School Diploma -
Pekin Community High School
05.1980
Skills
Ensure the needs of our long-term care residents are met
Maintain a community resource list
Complete initial assessments
Implement care plans
Assist with discharge planning
Document patient progress
Coordinate family meetings
Ensure regulatory compliance
Contact
Deb Lang, Administrator
309-202-9784
Samantha Krus, Admissions
309-453-5244
Timeline
Social Service Director
Accolade Healthcare of East Peoria
11.2022 - Current
Director of Business Development
Hallmark Healthcare of Pekin
07.2021 - 11.2022
Marketing Director
John Evans Supportive Living Community
05.2016 - 07.2021
High School Diploma -
Pekin Community High School
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