Laurie Haverkamp
Evanston,IL
Summary
Destination Services Recruiter at IOR Global Services, recruiting consultants all over North America.
Experienced Agent and Manager with over 16 years in the Entertainment Industry.
Excellent reputation for resolving problems and customer relations aptitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Destination Services Recruiter
IOR Global Services
01.2023 - Current
- Oversee and manage on-boarding processes and programs to successfully integrate new contracted employees.
- Maintain thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Leverage social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Conduct candidate interviews and perform background checks and verification.
- Guide candidate recruitment and selection to create and drive workforce in alignment with company and client specifications.
- Champion SeekOut to broaden network connections and identify candidates.
- Generate BatchGeo Maps to use as a tool in tandem with Assignment Pro when assigning programs
Program Manager
IOR Global Services
06.2022 - 01.2023
- Oversee all aspects of Destination Dervices programs worldwide from point of client’s initiation to completion
- Ensure all processes run smoothly while communicating with clients (HR contacts and Relocation Management Company contacts) to address expatriate needs
- Serve as main point of contact for IOR worldwide consultants and international assignees
- Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
- Interacted with customers and clients to identify business needs and requirements.
- Locate and hire consultants and negotiate rates when necessary
- Track, maintain, and update programs within IOR’s program management system, Assignment Pro
- Coordinate with accounting to invoice clients accurately
- Propose solutions to service issues that arise and escalate when appropriate
- Maintain highest level of customer satisfaction and ensure repeat business from client base
- Keep track of program status and maintain contact with all parties involved
Operator
Mama Laurie Food
07.2020 - 06.2022
- Food preparation and production, ensuring food safety procedures.
- Developed weekly schedule of seasonal meals and deliver them to clients along with recipe inventory to offer meal options for variety of tastes and needs.
- Maintained food inventories to support efficient cost management.
PTA President
Dawes Elementary
06.2018 - 06.2020
- Scheduled, coordinated and resided over PTA Meetings.
- Developed school year plan for PTA.
- Created budget with Treasurer.
- Coordinated with Principal and Asst Principal to develop programs and events.
- Responsible for oversight of all committee chairs and offices of PTA.
- Initiated, developed and supervised fund-raising to help support academic and recreational activities.
- Promoted student development and engagement by helping organize special activities.
- Partnered with school administration to improve outreach to students and parents.
Talent Agent
NV Talent / Innovative Artists / Voices Unlimited
06.2001 - 06.2017
- Managed over 200 actors and their careers in Chicago.
- Developed contacts with individuals and organizations, applying effective strategies and techniques to promote client success.
- Negotiated essential contract terms such on behalf of clients.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Managed business and financial affairs for clients
- Negotiated with managers, promoters and union officials regarding client contractual rights and obligations.
Adjunct Professor
Columbia College Chicago
01.2010 - 01.2013
- Taught courses about the Voice-Over Industry, providing instruction to undergraduate students
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Graded quizzes, tests, homework and projects to provide students with timely academic progress information and feedback.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Developed curriculum standards, lesson plans and syllabi.
Education
Bachelor of Arts - Radio/Sound
Columbia College
Chicago, IL06.2003
Skills
- Customer Service
- Scheduling and Coordinating
- Project Management
- Interpersonal Skills
- Adaptable and Flexible
- MS Office Applications
- Negotiation and Conflict Resolution
- Client Relationships
Accomplishments
- Certified by the State of Illinois as an Employment Counselor
- Career Advisor for students at Columbia College (2005-2017)
Timeline
Destination Services Recruiter
IOR Global Services
01.2023 - Current
Program Manager
IOR Global Services
06.2022 - 01.2023
Operator
Mama Laurie Food
07.2020 - 06.2022
PTA President
Dawes Elementary
06.2018 - 06.2020
Adjunct Professor
Columbia College Chicago
01.2010 - 01.2013
Talent Agent
NV Talent / Innovative Artists / Voices Unlimited
06.2001 - 06.2017
Bachelor of Arts - Radio/Sound
Columbia College