Lauren Wilford
Chicago
Summary
Dedicated, highly energized individual with the passion to inspire, create and motivated. Looking to obtain a position with your company that will allow me to utilize my skills obtained through previous work experience.
With my work experience, there comes commitment, extending my services, along with providing support to all areas of the company. This means overall becoming an asset to your organization and creating a strong foundation. To do this I am invested in being a team-player, taking action, and providing quality service. Thank you for your consideration. I very much look forward to hearing from you. Sincerely, Lauren A. Wilford Reference available upon request.
Overview
10
10
years of professional experience
Work History
Security Officer
Mfort Security
Chicago
08.2024 - 09.2025
- Monitored premises to ensure safety and security protocols were followed consistently.
- Responded promptly to alarms and incidents, coordinating with local law enforcement as needed.
- Conducted regular patrols of assigned areas to deter unauthorized activity and maintain order.
- Trained new security personnel on operational procedures and emergency response protocols.
- Implemented improved reporting procedures for incident documentation, enhancing communication efficiency.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Officer
Securitas Security
Chicago, IL
09.2022 - 08.2024
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
Cashier
McDonald’s
Chicago
01.2018 - 01.2021
- Performed various functions to ensure the delivering of excellent customer experience – from the quality and hygiene of the food served, the service process, and the cleanliness of the environment
- Key contributions include taking accurate food orders, completing daily recovery tasks, training new team members, and providing coverage for other departments.
Cashier
Block 37 AMC Movie Theater
Chicago
01.2017 - 01.2018
- Performed customer service-related functions such as operating cash registers, greeting guests, assembling food orders, and maintaining the cleanliness of the theater
- Exhibited excellent guest service skills.
Cashier
Marianos
Chicago
01.2016 - 01.2017
- Performed sales targets and increasing profits, dealt with customer service issues
- Key contributions include training incoming cashiers, clear communication with a variety of people, commitment to customer needs, adaptability, quick thinking, and professional telephone etiquette.
Education
High School Diploma -
Johnson College Prep
Chicago, IL01.2015
Skills
- Identification verification
- Emergency Response
- Emergency Management
- Shift work experience
- Surveillance
- Incident reporting
- CCTV surveillance
Training
- Cultural Diversity Leadership
- Verbal Communication- expresses ideas clearly
- Leadership Series: Making Your Workplace a Great Place to Work
- Working with people with Disabilities
- Creativity- generates and applies new ideas and solutions.
Timeline
Security Officer
Mfort Security
08.2024 - 09.2025
Security Officer
Securitas Security
09.2022 - 08.2024
Cashier
McDonald’s
01.2018 - 01.2021
Cashier
Block 37 AMC Movie Theater
01.2017 - 01.2018
Cashier
Marianos
01.2016 - 01.2017
High School Diploma -
Johnson College Prep