Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Weber

Chicago

Summary

Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams.

Overview

11
11
years of professional experience

Work History

Assistant General Manager of Operations/Events Manager

Four Corners Tavern Group
04.2021 - Current
  • Created effective marketing campaigns to increase revenue
  • Effectively manage high-end, high-volume restaurants and event spaces for a restaurant group with 13 locations of different concepts
  • Continually seek out new ideas for revenue generation, while monitoring food, beverage, and labor cost to ensure bottom line increase
  • Develop annual budgets raining from 1 to 2 million and maintained ongoing analytics
  • Develop and implement training procedures to grow customer satisfaction resulting in a 25% growth on our online platforms
  • Generate performance evaluations for all non-management staff
  • Quarterly and yearly reviews of P&L reports
  • Oversee daily operations with hands-on management of a large staff
  • Handle all customer complaints and improved our overall ratings by 12%
  • Plan, design and execute corporate events for C-Level executives and their clients and staff ranging from 15 to 900 people
  • Handle all scheduling for a staff of 75+ employees.

Bar Manager

Zia’s Lago Vista
07.2017 - 04.2021
  • Recruited, trained, and supervised teams, leading to an increase in employee retention
  • Managed inventory and procurement, optimizing resource use and cost
  • Delivered high-quality service and resolved issues, enhancing client satisfaction
  • Developed and tracked budgets, ensuring financial efficiency and profitability
  • Improved workflows and service speed, increasing overall operational performance
  • Resolved operational issues quickly, enhancing bar performance and efficiency
  • Implemented strategies to boost sales and attract customers resulting in a 10% increase in yearly sales.

Legal Assistant

The Law Offices of Barbara J Furutani
01.2014 - 06.2017
  • Streamlined case files and legal documents, enhancing workflow efficiency
  • Coordinated legal projects, managing schedules and resources effectively
  • Ensured accuracy in legal documents, critical for minimizing errors
  • Addressed legal and administrative issues promptly, improving operational processes
  • Balanced multiple tasks and deadlines in a high-pressure environment
  • Delivered exceptional client support, reflecting strong customer service skills.

Education

No Degree - General Studies

Metropolitan State University of Denver
Denver, CO

Skills

  • Operational Efficiency
  • Scheduling Coordination
  • Sales Support
  • Workforce Planning
  • Facilities Management
  • Budget Development
  • Customer Engagement
  • Training and mentoring
  • Staff Training and Development
  • Employee Supervision
  • Logistics Planning
  • New Employee Hiring

Timeline

Assistant General Manager of Operations/Events Manager

Four Corners Tavern Group
04.2021 - Current

Bar Manager

Zia’s Lago Vista
07.2017 - 04.2021

Legal Assistant

The Law Offices of Barbara J Furutani
01.2014 - 06.2017

No Degree - General Studies

Metropolitan State University of Denver

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Lauren Weber