Summary
Overview
Work History
Skills
Languages
Timeline
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Lauren Martinez

Chicago,IL

Summary

Dynamic and results-oriented professional with a proven track record at Glenbrook Hospital, excelling in culinary preparation and customer service focus. Expert in health code compliance and team motivation, I significantly enhanced kitchen efficiency and customer satisfaction. Skilled in employee training and safety, my leadership contributed to improved operational efficiency and cost management.

Overview

3
3
years of professional experience

Work History

Food Service Nutrition

Glenbrook Hospital
08.2024 - Current
  • Maintained a clean and sanitary kitchen environment, adhering to health department regulations and guidelines.
  • Increased efficiency in the kitchen by multitasking and coordinating various tasks simultaneously.
  • Provided excellent customer service by addressing dietary restrictions or allergies with appropriate substitutions or modifications when necessary.
  • Trained new staff members on proper cooking techniques, safety procedures, and equipment usage for optimal performance.
  • Collaborated with team members to ensure timely delivery of orders during peak service hours.
  • Adapted quickly to changing menus or ingredient availability while maintaining creativity and culinary excellence in dish creation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Crew Member Shift Manager

McDonald's
02.2022 - 07.2024
  • Collaborated with fellow shift managers to optimize operational efficiency across all shifts without sacrificing quality or guest experience.
  • Coordinated maintenance requests when necessary to ensure a safe and functional work environment for both crew members and customers.
  • Ensured adherence to food safety guidelines by maintaining proper storage temperatures and sanitation practices within the kitchen area.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Monitored labor costs by optimizing staff scheduling based on anticipated business levels, leading to better overall cost management.
  • Maintained store cleanliness and organization, contributing to an overall inviting atmosphere for customers.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Skills

  • Dishwasher operation
  • Customer service focus
  • Culinary Preparation
  • Workplace safety
  • Team motivation
  • Employee training
  • Health code compliance

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Food Service Nutrition

Glenbrook Hospital
08.2024 - Current

Crew Member Shift Manager

McDonald's
02.2022 - 07.2024

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Lauren Martinez