Lauren Lamb
Ingleside
Summary
Dedicated cashier with a proven track record of enhancing customer satisfaction through personalized service. Skilled in cash handling, conflict resolution, and team training. Focused on successfully training new cashiers, team building, and being driven to store success.
Overview
4
4
years of professional experience
Work History
Service Desk Cashier
Menards
Fox Lake
11.2021 - Current
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained accurate records of all transactions.
- Greeted customers promptly and responded to questions.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Provided excellent customer service by responding to inquiries quickly and courteously.
- Offered customers carry-out service at completion of transaction.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Built and maintained productive relationships with employees.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
- Operated cash register to accept various payments for selected merchandise and services.
- Counted currency, coins, checks, credit cards, gift cards, coupons, vouchers and other forms of payment received from customers.
- Resolved customer complaints in a timely fashion while adhering to company policies and procedures.
- Assisted in training new cashiers on register operations and customer service techniques.
- Operated cash registers efficiently and accurately during high-volume transactions.
Education
Associate of Arts - Business Administration
College of Lake County
Grayslake, IL05-2025
High School Diploma -
Grant Community High School
Fox Lake05-2023
Skills
- Customer service
- Team building
- Cash handling
- Record keeping
- Conflict resolution
- Sales support
- Effective communication
- Empathy and patience
- Cash handling expertise
- Problem-solving abilities
- Continuous improvement
- Customer satisfaction
- Product knowledge
- Cash register operations
Accomplishments
Front End Team Member of the Month
Timeline
Service Desk Cashier
Menards
11.2021 - Current
Associate of Arts - Business Administration
College of Lake County
High School Diploma -
Grant Community High School