Laura Wright

Performed same duties as QA Analyst along with the following:

• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Created and revised procedures, checklists and job aids to reduce errors.
• Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
• Kept scripts and test cases updated with current requirements.
• Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
• Authored and maintained well-organized, efficient and successful manual test cases for QA team of 4.
• Incorporated delivery requirements into planning of testing schedules.

• Identified opportunities for automation, implementing script-based tests to minimize manual effort and increase accuracy.
• Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
• Supported timely project completion through efficient prioritization and execution of test tasks.
• Improved software quality by executing thorough test plans and identifying defects before release.
• Expanded team knowledge base, mentoring junior QA analysts on best practices and industry standards.
• Maintained robust documentation of test results, providing valuable insights for future development efforts.
• Mitigated risk in software releases by consistently detecting critical defects during testing phase.
• Tested functional and compatibility of new programs or updates in comparison to existing applications.
• Facilitated effective communication between developers and testers, fostering collaboration in resolving issues quickly.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Advised developers on problems with databases, performance and other issues.