Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Affiliations
References
Timeline
Generic

Laura Sheahan

Chicago

Summary

I am a responsible server assistant, adaptable to fast-paced, changing restaurant environments with discerning customers and high standards, while also being an enthusiastic team member, possessing sharp memorization skills and outstanding teamwork abilities. I would consider myself an experienced professional with a solid background in food service. Others I have worked with would say I have an excellent track record of tackling various tasks to support kitchen and wait staff. My training includes having genuine hospitality to establish rapport with patrons and deliver memorable experiences. I am highly experienced in food service roles, and I can deliver food quickly to customers to maximize satisfaction. I am well-versed in safe handling and cleaning requirements. Also, I am a service-oriented food server with a background in high-volume dining establishments. My strengths include strong communication skills, the ability to handle fast-paced environments, and a commitment to customer satisfaction, shown through my previous experience contributing to team success by delivering top-notch service and ensuring smooth operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food Server/Cashier

Marquette University
Milwaukee
09.2024 - 05.2025
  • Followed proper cash handling procedures when accepting payments from customers.
  • Informed customers of daily specials and menu changes.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Performed opening and closing duties such as counting money in register drawers or restocking supplies.
  • Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.

Gardening Assistant

Saint Barnabas Parish
Chicago
05.2024 - 08.2024
  • Maintained flower beds and lawns by weeding, mulching, pruning, and trimming plants.
  • Raked leaves, collected debris, and removed weeds from garden areas.
  • Provided guidance on proper watering techniques for different types of plants.
  • Transported tools, equipment, and supplies to job sites as needed.
  • Organized gardening materials in a neat manner in the tool shed and storage area.

Food Server/Cashier/Catering Server

Windy City Thunderbolts
Crestwood
05.2021 - 08.2024
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.
  • Adhered to all health department standards while preparing food items according to company recipes and specifications.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Greeted guests in a friendly and welcoming manner.
  • Performed opening and closing duties such as counting money in register drawers or restocking supplies.
  • Brought food and beverages to the table in a timely manner.

Camp Counselor

Mother McAuley High School
Chicago
05.2023 - 07.2023
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.
  • Assisted in developing weekly lesson plans for various age groups.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Facilitated group problem-solving discussions to build positive relationships among campers.

Education

Some College (No Degree) -

Marquette University
Milwaukee, WI

Skills

  • Customer service
  • Cash handling
  • Menu knowledge
  • Time management
  • Team collaboration
  • Problem solving
  • Food safety practices
  • Service prioritization

Certification

  • CPR Certified

Languages

English
Full Professional

Accomplishments

  • Chorus Class President in my senior year of high school
  • Dean's List at Marquette University in my major of nursing in my freshman year of college
  • National Honors Society member by junior and senior year of high school

Affiliations

  • Active group member of the Marquette University Student Nurses Association

References

References available upon request.

Timeline

Food Server/Cashier

Marquette University
09.2024 - 05.2025

Gardening Assistant

Saint Barnabas Parish
05.2024 - 08.2024

Camp Counselor

Mother McAuley High School
05.2023 - 07.2023

Food Server/Cashier/Catering Server

Windy City Thunderbolts
05.2021 - 08.2024

Some College (No Degree) -

Marquette University
Laura Sheahan