Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Laura Aldama

Rockford

Summary

Dynamic and dedicated professional with extensive experience in patient transport at Seabreeze Non Emergency Transportation. Proven ability in scheduling appointments and ensuring safety compliance, while delivering exceptional customer service. Strong problem-solving skills and attention to detail have consistently enhanced patient satisfaction and operational efficiency.

Overview

2027
2027
years of professional experience
1
1
Certification

Work History

Non-Emergency Medical Driver

Seabreeze Non Emergency Transportation
2022 - Current
  • Ensured timely transport of patients to medical appointments, enhancing reliability of services.
  • Conducted pre-trip vehicle inspections, maintaining safety and compliance standards consistently.
  • Assisted passengers with mobility challenges, providing compassionate support during transit.
  • Coordinated transportation schedules, optimizing routes for efficiency and reducing wait times.
  • Communicated effectively with healthcare providers regarding patient needs and transport arrangements.
  • Improved patient satisfaction by providing timely and safe transportation to medical appointments.
  • Developed strong relationships with regular patients to foster trust in our services.
  • Maintained a clean and comfortable vehicle for patients, ensuring a positive experience during transport.
  • Enhanced communication between drivers and dispatch team through regular updates during transports about delays or changes in schedule as needed.
  • Utilized wheelchair lifts properly, ensuring patient safety while boarding or disembarking from the vehicle.
  • Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
  • Assisted handicapped customers to safely complete transfers between van and facility.

Quality Control Inspector

Amazon
2020 - 2022

To check system for any shirts with specific times customers need orders out.

Check the quality of the shirt and personally and make sure the shirt gets processed correctly.

Document on the computer, any mistakes or time changes.

At times personally print the shirt wait for it to come out the oven bag it and ship it with the label

Make QR code and labels

  • Conducted thorough inspections of products to ensure compliance with quality standards.
  • Documented inspection results and identified non-conformance issues for corrective action.
  • Collaborated with production teams to address quality concerns and implement solutions.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Collaborated with production teams to identify root causes of quality issues, leading to significant improvements in product reliability.

Paint Lab Technician

Curtis Metal Finishing Company
2019 - 2021

Forklifting paint into machines and checking velocity of the paint

Adding solvent and chemicals or water too different types of paints

Forklifting, paint out of trucks

Inspecting bolts to see paint buildup

Checking finished product and signing off paperwork for customer to take

  • Conducted quality control tests on metal finishes to ensure compliance with industry standards.
  • Operated laboratory equipment, including spectrophotometers and microscopes, to analyze material properties.
  • Maintained accurate records of test results and procedures in compliance with safety regulations.
  • Trained junior technicians on laboratory best practices and equipment handling techniques.
  • Monitored inventory levels of laboratory supplies to ensure continuous operation without delays.
  • Maintained a high level of accuracy in test results by following strict quality control procedures.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
  • Documented information by maintaining daily logs and equipment record books.
  • Trained new associates in laboratory procedures and standards.

Department Lead

Bed Bath & Beyond
2015 - 2019

To ensure daily duties in the department, we’re getting met.

Display building

Assisting customers

Scheduling

Looking up Bridle orders

Make sure other associates were on task and working safely with ladders

  • Mentored team members, fostering a collaborative environment and enhancing performance.
  • Analyzed inventory levels, implementing strategies to optimize stock management.
  • Coordinated scheduling and workflow to maximize productivity across departments.
  • Set up displays and trained employees on current promotions.
  • Led team to achieve high performance standards through consistent coaching and feedback.
  • Communicated with managers of other departments to maintain transparency.

Education

High School Diploma -

Guildford High School
Rockford, IL

Skills

  • Defensive driving
  • Confidentiality compliance
  • Scheduling appointments
  • Vehicle inspection
  • Patient transport
  • Adaptive driving
  • Wheelchair assistance
  • Patient care
  • Critical thinking
  • Customer Service-oriented
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Flexibility
  • Order picking and processing
  • Heavy equipment operation
  • Inventory management
  • Materials transport
  • Load distribution

Certification

Defensive driving

CPR/first aid AED

Languages

Spanish
Professional Working

Timeline

Non-Emergency Medical Driver

Seabreeze Non Emergency Transportation
2022 - Current

Quality Control Inspector

Amazon
2020 - 2022

Paint Lab Technician

Curtis Metal Finishing Company
2019 - 2021

Department Lead

Bed Bath & Beyond
2015 - 2019

High School Diploma -

Guildford High School
Laura Aldama