Latrice Edwards
Waukegan
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Boys and Girls Club
Administrator of Habilitation Center
Kenosha
03.2021 - 03.2023
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations. As well as, birthday parties, family oriented.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Exceeded customer satisfaction by finding creative solutions to problems.
Bus Monitor
First Student
Kenosha
03.2023 - 03.2023
- Complied with state, local, and federal laws regarding student confidentiality.
- Maintained familiarity with student restraint devices and methods for securing special seats.
- Demonstrated safety procedures to passengers and answered questions about equipment use.
- Assisted with loading and unloading of riders in need of extra support.
Office Max
Clerical
Spokane
03.2021 - 03.2022
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - Criminal Justice
Gateway Technical College
Kenosha, WI08-2025
Bachelor of Arts - General Studies
John Hersey High
Arlington Heights 06-2003
Skills
- Research methods
- Policy analysis
- Data interpretation
- Effective communication
- Team collaboration
- Customer service
- Problem solving
- Conflict resolution
- Time management
References
References available upon request.
Timeline
Bus Monitor
First Student
03.2023 - 03.2023
Boys and Girls Club
Administrator of Habilitation Center
03.2021 - 03.2023
Office Max
Clerical
03.2021 - 03.2022
Bachelor of Science - Criminal Justice
Gateway Technical College
Bachelor of Arts - General Studies
John Hersey High