Latia Johnson
Country Club Hills
Summary
Dynamic professional with a strong background in customer relations and organization, honed at Marathon Health. Proven ability to manage time effectively while maintaining a clean and welcoming environment. Skilled in data entry and telephone communication, consistently enhancing client experiences and fostering positive interactions. Committed to delivering exceptional service in fast-paced settings.
Overview
9
9
years of professional experience
Work History
Receptionist
Marathon Health
07.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Teacher
Kindercare
03.2017 - 07.2025
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Dietary Aide
Park Lawn Center
08.2016 - 03.2017
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Sales Associate
Kohls Department Store
03.2016 - 10.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
General Studies
Moraine Valley Community College
Palos Hills, ILSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer and client relations
Timeline
Receptionist
Marathon Health
07.2025 - Current
Teacher
Kindercare
03.2017 - 07.2025
Dietary Aide
Park Lawn Center
08.2016 - 03.2017
Sales Associate
Kohls Department Store
03.2016 - 10.2016
General Studies
Moraine Valley Community College
Similar Profiles
Melissa RamirezMelissa Ramirez
Medical Assistant – Primary Care at Marathon HealthMedical Assistant – Primary Care at Marathon Health
Jasmine ToomeyJasmine Toomey
Intake and Assessment Officer at Marathon HealthIntake and Assessment Officer at Marathon Health
JASMINE HILLJASMINE HILL
Medical Assistant at Marathon HealthMedical Assistant at Marathon Health
Mah'kayla CarterMah'kayla Carter
Security Officer at ManheimSecurity Officer at Manheim
AMIYA WILEYAMIYA WILEY
Recreation Supervisor at Hazel Crest Park DistrictRecreation Supervisor at Hazel Crest Park District