Latasha Robinson
Palatine
Summary
Compassionate Patient Care Technician with extensive experience in vital signs monitoring and patient hygiene assistance. Skilled in maintaining high standards of care and communication, aiming to contribute to enhanced patient experiences and team effectiveness.
Overview
14
14
years of professional experience
Work History
Clerk
United States Post Office
Palatine
11.2019 - Current
- Processed incoming and outgoing mail for efficient distribution.
- Sorted packages and letters by destination for timely delivery.
- Operated postal equipment, including scales and sorting machines.
- Trained new staff on procedures and customer service best practices.
Supervisor
Burlington Coat Factoy
Arlington Heights
05.2014 - 09.2020
- Supervised daily operations and ensured adherence to company policies.
- Trained and mentored new staff on store procedures and customer service.
- Conducted regular team meetings to discuss goals and performance expectations.
- Resolved customer complaints promptly and effectively to enhance satisfaction.
Patient Care Technician/CNA
Lutheran Home
Arlington Heights
11.2014 - 02.2020
- Assisted nursing staff with daily patient care tasks.
- Monitored vital signs and reported changes to healthcare team.
- Maintained cleanliness and organization of patient rooms.
- Communicated effectively with patients to address needs and concerns.
- Documented patient information accurately in electronic records.
Program Technician
Pioneer Center for Human Services
McHenry
05.2011 - 08.2016
- Coordinated program activities to support individuals with diverse needs.
- Assisted in managing client records and documentation processes.
- Facilitated communication between clients and service providers effectively.
- Implemented improvements to enhance service delivery and efficiency.
Education
Associate of Applied Science - Registered Medical Assistant
Kaplan University
Davenport, IA10-2016
Skills
- Patient hygiene assistance
- Toileting assistance
- Lifting and transferring
- Vital signs monitoring
- Patient care documentation
- Infection control procedures
- Hospital safety protocols
- Patient assistance techniques
- Time management
- Flexibility and adaptability
Timeline
Clerk
United States Post Office
11.2019 - Current
Patient Care Technician/CNA
Lutheran Home
11.2014 - 02.2020
Supervisor
Burlington Coat Factoy
05.2014 - 09.2020
Program Technician
Pioneer Center for Human Services
05.2011 - 08.2016
Associate of Applied Science - Registered Medical Assistant
Kaplan University